Lead Creation (Machinery Sales) Brought to you by: WE Development Content written by: WE Development Last Updated: 8 June 2021 at 4:21:29 am Say Hello Article Job Process Say Hello Share with someone you care ! We need to generate leads to help us link up and share our products with the prospect, thus making sales. Here are some useful practices you may want to adopt; 1) Based on the type of machine I am selling and the end product it produces, I will search for relevant companies who may be potential users and note if they are seeking expansion . This is a sign that they will buy new machines and hence I will approach them. 2) I will make a competitor analysis by finding the price of product, mutuality, and availability in the market to assess whether making a market entry is feasible. With this certainty, I can then implement strategies accordingly to conduct my business development. This includes; i) types of product they intend to produce ii) the monetary amount awarded for their project venture iii) value projection of the market iv) Country for their new setup and their potential partners v) companies that they acquired vi) directions of their next move 3) Distributing agents usually will contact me via LinkedIn. I will keep an open mind to allow them to sell our products in their market. If they can perform well in the market, we will work together. However, I will need to set ground rules to ensure they follow our professionalism since they represent our brand. 4) If the customer only needs one or two of our machines as we target the mass market, we will create marketing campaigns and SEO to be easily searchable online . We will also participate in networking events related to our industry to promote our presence. We will need our distributing agents to do the same in their respective markets. Tips 1) It is important to track the performance of distributing agents. This allows you to review the partnership whether it is beneficial. You can also have logical reasons behind how you award these agents if they are in the same market. 2) Always be willing to cut off uncooperative distributing agents or those that do not perform well. This can save time for both parties to find better endeavors. 3) Ensure that your agent has a standard procedure in carrying out their business when representing you to avoid reputation issues due to their misbehavior. An agent will be penalised straightaway when they; i) badmouth and criticise our products ii) Steal from our client iii) are unresponsive and uncooperative as if they aren't our agent You may also like Skillsets to close a sales Traveling Overseas (Machinery Sales) General Admin (Machinery Sales) Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

Warehouse Logistics (Operations) Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:41:24 am Say Hello Article Job Process Say Hello Share with someone you care ! To ensure the logistical operations are operated smoothly, clear and reasonable instructions have to be given. Here, we identified the good practices to do so; 1) Safety When inside the warehouse area, rules have to be followed , and they are; i) No smoking ii) No slippers and proper footwear should be worn iii) No shortcut ; do not operate beyond the equipment's capabilities, forklift, crane, etc. iv) Use proper equipment to access high areas and never attempt alone if you feel unsafe v) All driveway and walkway has to be cleared to access the different level of shelving vi) No chatting in the middle of walkway and driveway, especially when forklifts are driving around vii) Do not attempt to carry heavy items alone; ask for help 2) Proper training Training that does not relate to the everyday operations is not proper. To prevent uncertainty in procedures , we will go through the following; i) follow all warehouse rules and regulations for safety reasons ii) how to retrieve items from the warehouse systematically iii) how to update the stocks in the system iv) how to pack and arrange the items v) how to report defects and damages vi) how to unload containers vii) how to make effective delivery 3) Daily Briefing Depending on the task, manpower allocation and objective of the day has to be communicated. Taking this chance, I will raise awareness on i) any upcoming operations ii) recent minor and major mistakes iii) observations on workplace safety We will also address any questions and feedback. This briefing should be at the start of the day and last not more than 15 mins. For a small team , briefing may be held once or twice per week. You may also like Warehouse management (Retail Logistics) Inventory Management Unloading of container Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

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Traveling Overseas (Machinery Sales) Brought to you by: WE Development Content written by: WE Development Last Updated: 8 June 2021 at 4:21:20 am Say Hello Article Job Process Say Hello Share with someone you care ! The purpose of our business trip is to meet with potential prospects and close sales that our agents are unable to. Per trip of 3 to 5 days, I usually meet 1 to 5 customers, with lodging and local chauffeuring both provided by the agent. However, depending on your company, you may have to travel alone, and you must coordinate with the relevant personnel overseas. The tasks which I am supposed to complete includes; 1) Price Negotiation in which customers will ask for price reduction, and I will be ready with the lowest price to offer. Knowing how to bargain based on the local market's standard price is important to keep the profit margin higher . 2) I will conduct site recce and planning before commencing my work. I will study the site's layout to ensure they fulfill both our requirements based on their local electrical and civil engineering standards. This includes studying their land space, land stability, factory space, and location of electrical ports. 3)Technical enquiries such as; i) How to improve the efficiency of low resource consumption ii) How to maximize production iii) How to reduce utility costs for water and electricity iv) How to predict production using the given input that defines their system. I will also make use of calculations and data from past customers. 4) When traveling to meet existing customers, I will visit the factory first before heading to meet their high management. This allows me to understand the situation on the ground and craft solutions ahead of the discussion. Tips i) A well thought out itinerary will be beneficial and should reflect what you hope to accomplish during this trip. For instance, having two or three appointments confirmed well in advance and spaced comfortably throughout the day will be more productive than a hectic schedule. ii) This overseas schedule should also be flexible enough to allow for unexpected problems such as transportation delays and unresolved discussions . iii) Most importantly, show that you are there to provide solution and respect everyone you meet! iv) Note that you might feel tired after the flight , hence if possible, arrange the meeting half or one day after you touched down. This will help you feel refreshed and alert for the negotiation and discussion later on. You may also like Business Development (Machinery Sales) Demo Coordination (Sales) Tradeshow preparation (Machinery Sales) Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

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Should you go to Sec 5 to take the O Level examination? Brought to you by: INTplus10 Content written by: INTplus10 Last Updated: 9 June 2021 at 2:54:41 am Say Hello Video Tips Say Hello Share with someone you care ! In this episode, INTplus10 interview Melissa and Yu Ting who both went through Secondary 5 to take their O level examination. A few useful questions you can consider are; - Why did you choose to take the O Level exam, instead of going to ITE? - What were your concerns when you were making this decision? - How confident were you that you would be able to cope with your O level? - How was the O level syllabus in Sec 5 as compared to the N level syllabus? - What were the challenges you faced during Sec 5? - What about non-academic challenges? - How did you cope and managewith all the changes in Sec 5? - What advice would you give to a junior now? ABOUT US INTplus10 is a Student’s Guide to Life, providing guides and resources for students all around the world. From study tips to learning how to look and feel good in the uniform they’re wearing, we cover a wide range of topics to help students get through this difficult phase of their lives. For enquiry, you can message INTplus10 by clicking here ! You may also like From N(A) to Express, click here to find out more! 5 habits of highly successful students! O level revision planner! It's free and with a video guide! Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

Maintenance of Alarm System Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:54:15 am Say Hello Article Job Process Say Hello Share with someone you care ! Based our company’s contract with customer, we will visit their site in intervals to ensure their security systems are operational. Our job here includes; 1) Provide physical check on individual alarm systems. These systems facilitate different area zones of the premise and we must ensure their functionality and reliability . 2) Check backup battery to ensure they are reliable during power failure. 3) Check to ensure nobody tampered with the programming of the system. A breach of such may potentially create a loophole in the security system in the premise. 4) Using electrical engineering drawing, check all sensors on site visually to ensure their presence and they are not damaged . 5)This is a one-man job and is considered a shift. You may also like Physical Security Response Attending to fault call Commissioning of Alarm system Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

Testing of software Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:43:53 am Say Hello Article Job Process Say Hello Share with someone you care ! We have to ensure input to the program will achieve the desired output. 1) Verify if the function works as expected by giving the same input and compute values in both the program and an excel sheet. Purpose is to manually check if the output from excel tallies with my created function. Note: A more professional and efficient method is to create a script for automated testing ; Usually for larger-scale projects. This means I do not have to verify each value manually, but the script will reflect errors when it captures discrepancies. i) Initial manual verification is still needed for automated testing and will be changed whenever calculations in the source code is edited. ii) Besides calculation, check if an URL is valid using HTTP status code (can easily google the list of codes). The function for this test is called manage.py. However, the shortcoming is if the URL requires pre-login, the status may reflect pass, but in actuality, the page was redirected to the login page. I thought that Django has a good module for automated testing. iii) Automated testing is useful for large projects or facilitates easy troubleshooting in the future where developers are not familiar with the code anymore. 2) Most often, I am using manual testing because the project is small. 3) I will run through my checklist to ensure all testing are aligned to the agreed requirements with my customers. 4) When we are creating a new system referencing from an old one , we will feed the input into both and validate if their results are the same. You may also like Coding as a developer (Finance) Coding as a developer (Finance) Review and Edit Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

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Physical Security Response Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:54:26 am Say Hello Article Job Process Say Hello Share with someone you care ! Once the alarm is sounded in our customer's premise, we have to reach we have to reach the activation site within 30 minutes to be effective in the response. When customer arm their alarm system, any movement captured by any of the sensor will be triggered and activated in their premise . This explains why we have to response immediately in case of trespassing We will drive our company car to conduct external and internal check on the premise. This includes checking for; - Pry marks - Shattered windows - Fence holes - Opened office doors - Messiness on the floor - seemed like someone is finding something in that area - Opened drawers and cupboards If concluded of a break in, I must inform the command center, and police will be activated. If concluded of false alarm by ensuring there is no one in the premise and no sign of break in, I will rearm the system (which means to set the security back on again). This is considered a shift work and I will have to operate outside of my office. This is a one-man job and is considered a shift. You may also like Attending to fault call Maintenance of Alarm System Commissioning of Alarm system Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

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How to manage a toxic working culture? Brought to you by: Benjamin Generation Content written by: Benjamin Generation Last Updated: 9 June 2021 at 2:54:31 am Say Hello Video Tips Say Hello Share with someone you care ! As a leader, I wish to prevent a toxic culture! James is the founder of MoneyMap and MoneyCEO podcast where his team will be sharing with you on Money related news and tips every week. Join us and be prepared to be WOWed by his wisdom of how he held his team strong to promote a positive workplace culture. If you are in a toxic environment, don’t be too hard on yourself. It can affect you but learn to isolate and recharge yourself! ABOUT US Benjamin Generation Pte Ltd is a recruitment firm specialized in hiring senior and management roles. They have a team of recruiters who were once managers in their specialised industry and thus be able to help both professionals and companies to get the right fit. For enquiry, you can message Benjamin by clicking here ! You may also like Resilience as a salesperson 5 Common Issues with Toxic Leaders and how to resolve them! Hate toxic teams? We have solutions for you! What recruiters looked for in a candidate? Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

Benefits of EQ and how to develop it? Brought to you by: CEO Chronicles Content written by: Venkatraman Sheshashayee Last Updated: 9 June 2021 at 2:55:46 am Say Hello Link Anecdotes Say Hello Share with someone you care ! The ability to handle and manage your emotions! In this topic, Shesh shared the importance of EQ and how to develop it; CEO Chronicles #22 : EQ In The Time Of Corona Click here to read the main article CEO Chronicles #23: The 8-Fold Path To EQ Click here to read the main article Who should read: One who values the importance of emotional intelligence and wants to acquire it Learning outcome: Identify step-by-step methods to become emotionally intelligent Background The CEO Chronicles collection is a unique collation of articles by an experienced professional and CEO that provides professionals with fresh insights in both life and career using short stories and anecdotes to deliver learnings. To connect with Shesh, the author of this article, click here! You may also like Visit customer (Sales) Process and positivity are the building blocks for success! Hate toxic teams? We have solutions for you! How do I get a promotion? Here are 6 ways! Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

Documentation (Developers) Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:43:44 am Say Hello Article Job Process Say Hello Share with someone you care ! Imagine you leave the company, who will know the software better than you? Documentation provides accountability of work done, ensures no discrepancies between customers and us, and refreshes our memory whenever we need to. Here are a few considerations you may adopt; 1) The flow of your documentation can be as follow; i) Document version, author and introduction of the app ii) Installation guide iii) Verifying installation iv) Test script to test the features of the program v) Specify input and expected output vi) Architecture with relevant features vii) Details and explanation of each feature viii) Troubleshooting ix) Future improvement x) References 2) For clarity, keep the text as precise and concise as possible 3) You need to include sources where you acquire the code for easy traceability 4) Name of the writer has to be in the document for track record. 5) Documentation is made based on official deployment and not during the developmental phase. 6) Once there are changes, such as new implementation or resolving bugs, we will update them in the document. 7) Depending on project size, I may be in charge of writing only for my own part; I may also be tasked to write full documentation for the team. Tip 1) Whenever you adopt a new implementation, document the source and approach briefly so you can pick up faster and get your documentation up quicker later on 2) A good documentation software can be helpful to expedite your work process. A few common ones are; Doxygen, Sphinx, GhostDoc and more; usually based on programming languages and features. You may refer to this site on the recommended documentation tools. You may also like Paperwork (Engineer) Documentation for software/source code Testing of software Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

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Budgeting for engineering projects for school Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:51:15 am Say Hello Article Job Process Say Hello Share with someone you care ! When given a fund, we need to propose to management our implementation idea to achieve an objective. The relevant steps include; 1) Speak to each module chairman or project leader to understand what they need by; - asking for list of items they need - understanding their objectives - managing their expectations between budget versus implementation 2) I will compile a list of tasks and start to engage vendors to Request For Quotation (RFQ). A timeline has to be set to ensure plans are well-executed. This also includes planning for the start-to-end lifetime of certain key expensive components. - for larger projects that are above 50,000SGD, we will usually open tender - for simple tasks, I will allocate the job to executives while providing guidance and support whenever needed - for unclear budget allocation due to different modules sharing the same fund, I will handle them by setting common criteria between them and set seperate smaller funds for subjective module requests. This process will take time and it is important to ensure all modules achieve a win-win fund . - it is important to set funds for maintenance and replacement to ensure continuity of plan. You need to consider warranty period, manhours, and minor component replacements. 3) During budget allocation, all the decisions made must have clarity in implementation and must be thought through in order to convince management . Key mindset is always to balance between budget and effectiveness after implementation . If required, we may request for more budget subjected to case by case basis. 4) Once approved, we will execute the budgeting plan and ensure they are carried out accordingly. You may also like Managing co-managers' expectations Managing multiple engineering projects Asset Accountability (Tertiary School) Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

E submission (Tertiary Education) Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:39:56 am Say Hello Article Job Process Say Hello Share with someone you care ! Ensure students make timely submission of their work into the E-system correctly so they will not be penalised unnecessarily 1) Communicate to students the deadline and what needs to be submitted for E submission. I have to stress to them that they shouldn’t send their report via; - Email - Whatsapp or Telegram - Wrong folders in the E-submission platform - Printing and submitting a physical report to me 2) Remind students by; - During the in-class lesson - Sending reminders in group chat - Asking friends of students who are often left out to remind them of the submission 3) After one or two days from the deadline, I will use the E Submission platform to identify who has submitted . Depending on the platform your school is on, some can be confusing and difficult to use, and we might not know who has submitted. Hence, it is always a good practice to remind the submission again in class to ensure those who have not submitted can quickly do so before the full penalty is given and their grades are greatly affected. You may also like Simplify a topic (Tertiary Education) Basic counselling to students Marking Examinations (Tertiary Education) Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

Interviewing Skills (Recruiter) Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:42:12 am Say Hello Article Job Process Say Hello Share with someone you care ! How do I effectively use this limited time to know about the candidate? What we need to pick up from this interview are; 1) How qualified is this person Depending on the industry and role, we may ask the person to do a qualifying test to understand how skillful and/or knowledgeable they are. Some companies will need the person to do IQ test . I will ask about the person's understanding of a specific topic relating to the job description and observe how they answer. This will give us information about the person's knowledge depth and exposure. 2) Character and personality Depending on industry and role, the candidate may have to take a personality test to see if they are the right fit. We will also pick up small nuances such as gestures, facial expressions, tonality, behaviours, and mentality. We will also capture whether if a person loves complaining, badmouthing, and being proud about their achievements. A good fit in terms of knowledge may not be a good fit as a team member or a leader. 3) Communication skills The ability to communicate with clarity, logicality, and relatability shows how focused they are with the interview. Moreover, if they are comfortable to speak to because they sounded humble and friendly , it is a plus point. 4) Interest level An interested candidate will usually ask questions about the company and the job . Some recruiters may directly ask the candidate how interested and eager they are in getting the job. Otherwise, some helpful questions to ask are; i) do you have interviews with other companies? ii) are there job offers in our company that you are interested in? iii) how eager are you to leave your current job? You may also like Managing multiple accounts (Recruiter) Acquire and post job description (Recruiter) Plan and run recruitment events Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

Resilience as a salesperson Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:43:19 am Say Hello Article Job Process Say Hello Share with someone you care ! The customer finds it too expensive, and my management doesn't want to bring the price down, this is difficult! Many salespeople find themselves in this situation and unable to move forward. Here are a few solutions to help you keep a resilient mind by balancing between the management and the customer's expectations . 1) Work as a team Follow the team's objective, and, if possible, enhance the process the team is undertaking. This is important as good teamplayer . The team leader will typically have plans in mind, and they will need their members to work with them to achieve their objectives. It is important you can identify the leader's intention and techniques imparted to bring sales in. 2) Focus on the solution, not sales When you focus on bringing solutions to the table, prospects will appreciate your efforts. When your solution cannot fit the prospect's requirement, move on and keep a lookout on how to enhance your portfolio of solutions. Focus your energy on bringing your solution to the correct audience. 3) Invite the management and the customer for a meal! If you find that the project is worth an effort , you need to convince your management to meet the customer! They know what is best for the company and could break certain operating norms to close the deal! 4) Meet more prospects, network more! Join events related to your industry, find out how other salespeople do their pitch. Identify the principles behind how they do it and how you could customise and apply it to your situation. Furthermore, you can take this opportunity to sharpen your communication and observation skills during the visit. 5) Know your job! Sometimes, when you are overwhelmed with responsibilities out of your role, you are unable to focus and devise a plan to do sales. It would be best if you allocated irrelevant workload to those who are responsible. Otherwise, request to delegate by hiring a full-time/intern or outsource to external vendor to handle these tasks. Your ability to convince management to resolve these inefficiencies is critical! Note A resilient person is diligent and will place any setbacks behind to only focus on bringing solutions to the table. Time and expectation management is important! You may also like Introduction to Face-Reading Identify customer's needs (Sales) Skillsets to close a sales Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

VA Project Engineer job introduction We ensure all equipment, job, and solutions are well thought through. All executions should have quality, technical feasibility, and logicality in mind. Our performance depends on our ability to manage the number of projects given, meet all project schedules on time, assist in winning new contracts , and improvise current system solutions using new technology. This job minimally requires a general Degree in Engineering or a related field. However, if you are experienced with this work curriculum, you may be accepted as a diploma holder. Salary may be lower than Engineer. skillsets useful for you Managing expectations of customer as an Engineer Electrical Troubleshooting Working with Video Analytics (VA) software Selecting cameras for the project good practices you should know Site System Verification Assisting Fellow Engineers! RMA and Maintenance Project Management as an Engineer pro tips premium content coming up soon, stay tuned! related events Axis Product Introduction Huawei Product Introduction HIKVision Product Introduction ConnecTech Asia search related job Get a Video System Engineer job today! start my dream job! Get a System Engineer Job Today! start my dream job! Get a System Engineer Job Today! start my dream job! you may also like Mechanical Design Engineer (Robotics) Facility Security Engineer Head of Operations disclaimer As much as we did our best to present you with the most accurate description of this job, there lies a possibility of variation with the actual one we might not capture. Hence, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

Training and Developing Talents Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:53:02 am Say Hello Article Job Process Say Hello Share with someone you care ! Ensure standard processes are communicated and executed correctly to avoid mistakes and variations in work tasks. 1) Provide system training and familiarization to all new employees. To enhance their learning experiences, we will; - Use simple real case scenario as an example to communicate how a process should be done correctly. This allow them to work straight away and make mistakes that we can immediately rectify - Once all basic knowledge are acquired, we will set a more difficult real case scenario, to see if they have understood the basic concepts . - During the training, we make sure all trainees understood their actions have consequence . Portraying as an approachable person, we will need them to clarify if unclear before they start developing their individual method of execution. 2) We also train trainers or provide discipleship to ensure a development team is able to assist us in training more hires as the company expands locally and overseas. To do this, we will conduct a 3 phase probation by; - Having the first phase being close to them . Proper correction through observing how they conduct their training classes will determine if we can let them work independently on the second phase. we will usually spend once a week to train and guide them - For the second phase, we will start to make lesser appearance in their class unless they have enquiries - The third phase will determine if a trainer is good by looking at how well their trainees are doing. Also, if trainers are able to speak, execute and address any concerns confidently, this means they are most likely to pass the probation. - Depending on the different operations, we may send these new trainers for further external courses to build their ability in the needed areas and thus is important to tie them down with a contract as this is an investment. You may also like Admin Tasks (Employee Welfare) RISE to your highest heights! Here's 4 steps to start! How to avoid the stumbling blocks of your career? Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

Managing expectations of customer as an Engineer Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:53:50 am Say Hello Article Job Process Say Hello Share with someone you care ! Our customer has their customer to serve. We should panic when they panic! It is difficult to manage projects these days as everyone are working with a tight schedule. Here are few occasions when expectation management comes into the supplier-customer relationship. 1) Deadline is up and no results are shown. It is your responsibility to keep track of the project timeline even before the deadline is up. However, if you found yourself in this situation, work towards getting at least the minimum for the client. For example, getting 1 or 2 systems up before the rest arrives. 2) Customer is unhappy about the quality of the product. It is your responsibility to assess if the problem lies with how the customer uses it or it is indeed a quality issue. We need to advice and be clear the correct method of using the product to ensure longetivity of their investment. 3) Customer requests free services and/or top-ups every now and then. It is our responsibility to determine if we can fulfill their requests. This include considering time, manpower, money and skills. 4) Customer request delivery at an earlier time. The first thing that comes to your mind should be "what is the most difficult task to complete?". This will give you an estimate of the biggest portion of the resources required. 5) Customer is very angry , yells at you and is very unreasonable . At this time, the mental state of the customer can be; i) real angry because resources was invested and yet job was not done properly ii) not angry but to "show anger " in order to create fear, thus making you feel disoriented and then succumb to their request, or if not, push their problems to you iii) part of the person's character to create a scene to "show their authority" to their subordinates iv) purposely angry to intensify the situation , thus placing the blame on your company and you due to past conflicts with your colleagues or even you It is your responsibility to understand what the customer is thinking and only focus to suggest solution best to the scenarios and agenda discussed above. Always listen first to identify the needs before taking any actions. You may also like Design Concept Realisation (Engineer) Assisting Fellow Engineers! RMA and Maintenance Teamwork as a manager Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

Report writing (Nurse) Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:44:53 am Say Hello Article Job Process Say Hello Share with someone you care ! Ensure accountability of patient’s medical records for the benefit of the patient, nurses, and doctors A report form will be provided for us to fill in, this includes; 1) Type of surgery operated on the patient 2) Medications and prescriptions given to the patient 3) Checks and therapies carried on the patient such as; i) X-ray ii) Ultrasonic iii) CT Scans iv) Physiotherapy v) Routine Checks 4) Who are the visitors that visit the patient as some of their family members has the intention to harm them. Hence, patient safety is important. 5) All the above must be appropriately recorded with; i) Date ii) Time iii) Person responsible in carrying out the task You may also like Patient's mental care Routine checks (Nurse) Report writing (Nurse) Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

Identify customer's needs (Sales) Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:43:29 am Say Hello Article Job Process Say Hello Share with someone you care ! A salesman is a solution provider. Here, we identified three important skillsets; 1) Build rapport When you can connect at a personal level with the customer, you have successfully achieved building a rapport with them. The importance of setting an image will display to the customer what you want them to see. This explains why a salesman's natural behaviour always wants to show the "good side". Thus, the technique of showing what the customer wants and how you can help them to achieve it will create a professional rapport . At the same time, your character can slowly resonate with them personally, such as interests and hobbies. 2) Active-listening Active listening is the ability to actively listen to what the customer wants across time. As the situation of the prospect changes, you need to adapt to theirs and identify gaps that you can propose as a solution. This explains why successful salesman will like to visit important customers whenever they are free. Hence, the things you should pick-up during the conversation are; i) their interest ii) their budget iii) why they are not interested to purchase Your questions should revolve around these three points. 3) Tell a customised story In comparison to telling how you can help the customer, storytelling can be very powerful. Storytelling is a passive way to tell someone what you can do because they can be immersed in your story and acquire the intention you want them to know. Hence, after you gather information through active-listening, you must sell a story that resonates with their interest and budget . Most importantly, why is their purchase a steal compared to proposals from other competitors. Remember, use real case scenarios and examples in your story, this will help you react more readily if they question you. 4) Diamonds in the feedback After the prospect hears your story, they will have ideas to share. This is where you need to listen again and identify feedbacks. Feedbacks include; i) doubts - which they would like to clarify to make certainty in getting solutions ii) concerns - which they would at this point reveal what is holding them back iii) rejection - which they would show very low interest in your story, they may cut your story, or you can observe they are distracted by looking at their phone and not maintaining eye contact anymore. Tip Always do your homework before telling a story that does not resonate with the interest of the prospect. You will sound like a salesman and not a solution provider. You may also like Initial prospect meeting (Financial Advisor) Skillsets to close a sales Resilience as a salesperson Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

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Task Delegation Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:51:11 am Say Hello Article Job Process Say Hello Share with someone you care ! Delegation of authority is important because you can't manage everything alone! When you are overloaded, it is important you quickly react by delegation . Here are some ways you can consider! 1) If the project is long term and you foresee that it will take you a fraction of your working hours on top of other assignments , you need to delegate! 2) It is important you make a decision whether to hire. You can consider based on contract, hire an intern or a permanent staff to handover your role while you move up your career ladder. You may also consider hiring individuals from other departments . 3) To shorten the time for training and guidance, it is important there are proper documentation and systems in place to allow the newcomer to adapt faster. 4) When delegating, it is your responsibility to lay out clear objectives and timeline for the person to meet. This is measurable and gives the person a sense of ownership in their role. The skillset you need to hone is timeline estimation and risk management. 5) After delegation, you need to set consistent short and/or long discussion to align expectations in case the tasks are not carried out accordingly to your expectations. 6) You may delegate more task on top of the person's workload. However, you need to have a clear understanding whether you are overloading the person. An overtime worker can easily experience burned out which can affect quality at work. It is important you set aside time for thinking and planning when you have people under you. Instead of being a "do-er", you are also a leader. This is an additional job role and skillset to train you as a manager. You may also like Asset Accountability (Tertiary School) Maintenance and Repair Machineries Coordinating product testing (Interiors) Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

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Hate toxic teams? We have solutions for you! Brought to you by: CEO Chronicles Content written by: Venkatraman Sheshashayee Last Updated: 9 June 2021 at 2:56:17 am Say Hello Link Anecdotes Say Hello Share with someone you care ! Managing expectations in toxic team is never easy! In this topic, Shesh shared the things you should take note when working in an environment of toxic team. CEO Chronicles #27 : What Happens In A Toxic Team? Click here to read the main article CEO Chronicles #28 : Top 4 Reasons For Toxic Teams Click here to read the main article CEO Chronicles #29 : How To Prevent Toxic Teams Click here to read the main article CEO Chronicles # 30 : How Can I Survive in Toxic Teams? Click here to read the main article Who should read: Person who is working in or with a toxic team and wants to change the environment into a less negative one, Manager who wants to prevent toxic team Learning outcome: Aware and identify how toxic team arise and to prevent it Background The CEO Chronicles collection is a unique collation of articles by an experienced professional and CEO that provides professionals with fresh insights in both life and career using short stories and anecdotes to deliver learnings. To connect with Shesh, the author of this article, click here! You may also like E submission (Tertiary Education) How to manage software developers How to avoid the stumbling blocks of your career? COVID19 affects our job, here are the ways to help you! The different types of bosses you should know! Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

Lead Generation (Financial Advisor) Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:43:15 am Say Hello Article Job Process Say Hello Share with someone you care ! To continue by bringing financial literacies and plans to more people. As the turnover rate for this role is high, the public's perception of our service commitment can be hard to manage. Here, we identified the few ways financial advisors generate leads; 1) Door to door knocking Always fact-find first and the questions you asked has to be relevant to the products you are representing. If the person is interested, they may invite me into the house or give me referrals. Typical reactions are general excuses to reject you. Thank them and move on . Each door knocking session is about 3 hours per block, depending on the residents' reactions and conversation . The law of large numbers binds the effectiveness of this activity. 2) Roadshow We pay for our slot in the roadshow. Typically ranging from $50 to $250 per day . This excludes chipping in with colleagues for puller (individuals who are hired to attract passerby into the booth) and other booth attractions like; popcorn, dart throwing, candy floss, balloon, mini playground. My lead generation of getting contacts range from 0 to 30 people per day . This is subjective based on different locations and people. 3) Cold-calling I can either do the calling myself or hire telemarketer for $6 to $10 per hour including commission up to $5 for successful meet up and up to $15 for successful conversion. Occasionally, we chipped in as a group to reduce the cost of hiring. Leads has to be shared evenly and systematically. The successful conversion rate depends on the quality of leads. 4) Social Media I will post information about financial awareness and trends . Then, message those who react to the post in a professional manner. I will also message people on LinkedIn to build a network from there. 5) Referrals I will check with friends and existing clients if they have contacts (interested in financial products) to be introduced to me. The foundation of this builds from the warm market (who are those you already know). You may also like Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​