Discuss with the parent about the progress of their child and allow them to see value in taking up our classes How to feedback to parent (Tutor) Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:45:50 am Say Hello Article Job Process Say Hello Share with someone you care ! Discuss with the parent about the progress of their child and allow them to see value in taking up our classes Here are some good practices you may want to adopt! For students who are not performing well I will speak to their parents to discuss ways to improve their child's performance. Sometimes, parent will also approach me for the same reason. i) I will usually start by stating what has happened in class to allow the parent to understand the lesson curriculum ii) I will then state what the student has done well by citing examples to allow parents to see their child's progress. This can be done by stating the before and after of the child's progressive improvement . iii) Next, I will define the areas where the student can further improve by stating what they are weak at and propose viable solutions to overcome. This allow parent to understand their child's weakness and if possible, assist them in their learning. iv) Occasionally, I will also feedback on student's homework and inform them of their deadline for submission For students who are performing well I will do the following; i) I will start by letting the parent understand the lesson curriculum ii) I will then state how the student has improved and attain good results to this point. iii) Next, I will identify areas this student can further improve and how to gain more exposure. iv) I will then explain our plans to continue helping their child do well v) Depending on the tuition centre, we will inform the parent about our referral reward which they can enjoy tuition fees discount. They can do so by simply inviting their friends to sign up classes for their own child! You may also like How to feedback to parent (Teacher) Create lesson plan (Tutor) Taking over classes (Tutor) Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

When given a fund, we need to propose to management our implementation idea to achieve an objective. Budgeting for engineering projects for school Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:51:15 am Say Hello Article Job Process Say Hello Share with someone you care ! When given a fund, we need to propose to management our implementation idea to achieve an objective. The relevant steps include; 1) Speak to each module chairman or project leader to understand what they need by; - asking for list of items they need - understanding their objectives - managing their expectations between budget versus implementation 2) I will compile a list of tasks and start to engage vendors to Request For Quotation (RFQ). A timeline has to be set to ensure plans are well-executed. This also includes planning for the start-to-end lifetime of certain key expensive components. - for larger projects that are above 50,000SGD, we will usually open tender - for simple tasks, I will allocate the job to executives while providing guidance and support whenever needed - for unclear budget allocation due to different modules sharing the same fund, I will handle them by setting common criteria between them and set seperate smaller funds for subjective module requests. This process will take time and it is important to ensure all modules achieve a win-win fund . - it is important to set funds for maintenance and replacement to ensure continuity of plan. You need to consider warranty period, manhours, and minor component replacements. 3) During budget allocation, all the decisions made must have clarity in implementation and must be thought through in order to convince management . Key mindset is always to balance between budget and effectiveness after implementation . If required, we may request for more budget subjected to case by case basis. 4) Once approved, we will execute the budgeting plan and ensure they are carried out accordingly. You may also like Managing co-managers' expectations Managing multiple engineering projects Asset Accountability (Tertiary School) Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

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Everyone has their most preferred and comfortable way of providing help, as well as receiving comfort. Identifying the most suitable help you can offer will increase its effectiveness in suicide prevention. However, do not force help upon them if they seem like they are not ready for help. I think my loved one is suicidal. How can I help? Brought to you by: Lee Mcking Hypnotherapy Content written by: Lee McKing Last Updated: 9 June 2021 at 2:57:04 am Say Hello Article How-to Guide Say Hello Share with someone you care ! Everyone has their most preferred and comfortable way of providing help, as well as receiving comfort. Identifying the most suitable help you can offer will increase its effectiveness in suicide prevention. However, do not force help upon them if they seem like they are not ready for help. This list of help is not exhaustive as there could be variations according to each individual’s needs. Nonetheless, this acts as a good starting point. 1) Emotional help 2) Physical help 3) Self Initiated help 1) Emotional help Be open and genuine when showing concern. Be understanding of their situation. Rather than giving your own perspective and response right away, be a listening ear. Avoid the following; - Scolding them - Abandoning them - Ignoring them - Imposing your views on them 2) Physical help - Being physically present makes one feel loved and cared for. This can mean simply sitting beside them and expressing your concerns. - Encourage them to join you for activities that could take their mind off the negativity. Activities relating to their hobbies and interests are useful to create connections. - Spend time with them at their favourite hangout places 3) Self Initiated help i) Taking the initiative to read up more information about suicide prevention and check if the victim wants to seek help is a form of showing concern. ii) How to search online effectively ? - Behaviors : are they shutting themselves off? Are they putting up a strong front? Are they crying too frequently? Are they acting violently and defensively? - Perspective : are their common topic of the discussion negative in nature? Do they see death as the only solution to their problems? iii) Remember: If they do not want to seek help yet, do not force help upon them and try providing help, in the form of type 1- Emotional and type 2- Physical , for the time being. iv) If needed, seek professional help How to help i) Identify if your loved one is at risk of being suicidal. ii) Try out different types of help and determine which method best suits them . iii) Avoid coming across as being forceful and overbearing. When situation is beyond your control or means, seek external professional guidance. iv) Guiding your loved one out of suicidal thoughts takes time, effort and is a continuous process . Testimonials I came to see mcking for an issue that had tormented me emotionally for more than 20 years. I really needed to resolve it or I wouldn’t be able to move on. The session was amazing. McKing guided my unconscious mind to the root cause and dealt the issue from there. I could feel the difference (almost immediately), the mind is now quiet, clear and sharp, there was no turmoil. As the days passed, I can notice the powerful change inside out. My consciousness, awareness and thought patterns now process differently, naturally. How the power of the mind works is astounding. You are doing amazing work, McKing! bf, 49 female, Singaporean Chinese Recently I am quite anxious and worried. I decided to try McKing service. Within minutes of chatting he already start digging out what I am worried about and cleared it. The Purpose is found and the anxiety is gone. Another amazing experience is that during the session, McKing make my recovering fractured ankle lingering pain went away in a few seconds to help me heal faster. Thank you McKing for the such a wonderful session. Wish you can help more people with your skill and a great success in your practice of Hypnosis, and lifting more lives as you can. SN, 46 Male, Singaporean Chinese Contact Lee McKing today to find out more! Click here! You may also like I feel like committing suicide, what should I do? Benefits of EQ and how to develop it? Improve relationship with your teenage child by considering these 5 things! Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

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Delegation of authority is important because you can't manage everything alone! When you are overloaded, it is important you quickly react by delegation. Here are some ways you can consider! Task Delegation Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:51:11 am Say Hello Article Job Process Say Hello Share with someone you care ! Delegation of authority is important because you can't manage everything alone! When you are overloaded, it is important you quickly react by delegation . Here are some ways you can consider! 1) If the project is long term and you foresee that it will take you a fraction of your working hours on top of other assignments , you need to delegate! 2) It is important you make a decision whether to hire. You can consider based on contract, hire an intern or a permanent staff to handover your role while you move up your career ladder. You may also consider hiring individuals from other departments . 3) To shorten the time for training and guidance, it is important there are proper documentation and systems in place to allow the newcomer to adapt faster. 4) When delegating, it is your responsibility to lay out clear objectives and timeline for the person to meet. This is measurable and gives the person a sense of ownership in their role. The skillset you need to hone is timeline estimation and risk management. 5) After delegation, you need to set consistent short and/or long discussion to align expectations in case the tasks are not carried out accordingly to your expectations. 6) You may delegate more task on top of the person's workload. However, you need to have a clear understanding whether you are overloading the person. An overtime worker can easily experience burned out which can affect quality at work. It is important you set aside time for thinking and planning when you have people under you. Instead of being a "do-er", you are also a leader. This is an additional job role and skillset to train you as a manager. You may also like Asset Accountability (Tertiary School) Maintenance and Repair Machineries Coordinating product testing (Interiors) Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

Intro: Running a business is not the same as growing a business. Growing a business requires a more robust strategic approach. This 6P model provides a holistic basis to design a business growth strategy. The 6Ps of Holistic and Effective Business Growth Brought to you by: Nebulex Content written by: Bo Wen Last Updated: 9 June 2021 at 2:52:26 am Say Hello Article Definition Say Hello Share with someone you care ! Intro: Running a business is not the same as growing a business. Growing a business requires a more robust strategic approach. This 6P model provides a holistic basis to design a business growth strategy. P1: Product Without a product, there is nothing to sell. Here we regard “product” as the totality of the business’s offerings, including physical products (e.g. toothpaste), intangible products (e.g. insurance policy), personal services (e.g. hairdressing) and automated services (e.g. online map). Some key questions to help you understand how your product can contribute to your growth strategy are: 1. What market needs are there which no product has yet solved satisfactorily? a. Example: Difficulty in finding cabs was solved by ride-hailing mobile applications. 2. What is missing in your product range that could create new opportunities for your business? a. Example: Retail fashion brands strong in the adult market could spin off a child brand targeting children of their adult customers. P2: Process The mechanism to supply, sell and deliver your products to your customers is known as the process. Whether you manufacture, assemble, trade, distribute, resell, bundle, configure, serve, solve, exchange, advise or entertain, these are all parts of your process. Some key questions to help you understand how your process can contribute to your growth strategy are: 1. How can wastage, defects, mistakes and omissions be mitigated? a. Example: Kaizen and lean six sigma help to improve manufacturing processes. 2. Can we do things differently to provide better value? a. Example: Built-to-order computers allowed tech-savvy people to customize their personal computers. P3: People People are the main driving force making things happen for businesses, even if a large part of their process is outsourced, automated or discontinued. The acquisition, management, training, motivation and retention of talented people make a huge difference to the business’s capabilities. Some key questions to help you understand how your people can contribute to your growth strategy are: 1. What kind of people will fit best into our company culture? a. Example: Pet shops emphasize that applicants to their companies should love animals. 2. What kind of culture will attract the people who best fit the company’s needs? a. Example: A culture that celebrates innovation will attract creative minds to boost the solutions development capabilities of technology companies. P4: Promotion Businesses won’t fly if nobody knows about them. But communicating with the market is an art in itself, and choosing the right tone telling the right stories to the right audience on the right channels is instrumental. Some key questions to help you understand how you can better communicate with your market are: 1. Where do our target customers hang out most? a. Example: Mortgage brokers and conveyancing lawyers tap on partnerships with property agencies to reach their customers. 2. How can we tune our communication to the traits of our customers? a. Example: Retail brands often invoke the dreams and fears of customers to make a stronger impression. P5: Plant The plant refers to the setup that makes running of the business possible, whether it is a shop, office, factory, warehouse, eatery, institution, academy, webshop, arcade, theatre, arena, trailer, park, pool, farm or wherever else. Planning for the environment of the business could have positive effects on productivity, efficiency, morale and effectiveness. Some key questions to help you understand how you can improve your business environment are: 1. How does our plant tie in with our processes? a. Example: Hospitals are set up with the A&E department nearest the ambulance dropoff to ensure emergency cases get medical attention fastest. 2. How does our plant affect our people? a. Example: Creative businesses often have cool and funky office interior space planning to provoke imagination and invoke inspiration. P6: Performance Performance is about everything else that affects the business performance apart from the 5 major aspects already mentioned, including risk management, compliance, finance management, brand, corporate structure, administration, innovation and others. Some key questions to help you understand how you can boost your business performance are: 1. What remains a weak link in our business that doesn’t fall under any of the earlier 5 aspects? a. Example: Companies with long credit terms tend to face cashflow challenges and may incur significant interest expenses to ensure liquidity. 2. What can we do to overcome these weaknesses? a. Example: Re-evaluating and repositioning the business away from price competition will help improve the business’ negotiation power on credit terms. Relooking strategically at the 6Ps of your business will you reimagine your business and redefine growth. Testimonials “Bowen's passion is irrefutable and boundless. His meticulous analysis and planning offer key insights which are instrumental to improve my business workflows.” - Sng Yong Meng, Founder of SGMusic Pte Ltd “I’m so glad that I can meet up with Bowen; after discussion with him, he has given me advice and ideas that I could use for my business. I would recommend Bowen to those who are looking to grow their business.” - Melvin Ng, Founder of Quvox Marketing Bo Wen was one of the main person managing the branding projects for my companies. The support and guidance from him throughout the journey was nothing short of impressive. A very professional individual and one whom I highly recommend.” - Michael Goh, Director at Golden M Premium Holidays Pte Ltd Connect with Principal Strategist Bo Wen today to find out more! Click here! You may also like Target your business problems specifically! Use these 3 steps to find out! 7 types of consumer mindset Unsure how to resolve issues in your business? Read this! How Nestle develop the InGenius program for business growth? RISE to your highest heights! Here's 4 steps to start! Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

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How can I set up my LinkedIn profile as a business owner? Brought to you by: Gloria Soo Content written by: Gloria Soo Last Updated: 2 May 2021 at 2:32:58 pm Say Hello Video How-to Guide Say Hello Share with someone you care ! "Don't put too many titles to confuse people" In this 3 min video, Gloria shared about the simple YET necessary things you should include in your Linkedin profile to raise your credibility, authority and reliability. Some key points include Banner, strategising your title, setting a unique URL and endoresement. For more of Gloria Soo's content and to contact her; Website Instagram You may also like 4 steps to make you reliable! How to onboard your clients online? Personal brand VS Company brand Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

A systematic way of approaching customer concerns is essential, especially when the number of customers is overwhelming. Protocol to react to customers Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:49:14 am Say Hello Article Job Process Say Hello Share with someone you care ! A systematic way of approaching customer concerns is essential, especially when the number of customers is overwhelming. The mode of communication varies differently based on industry. This includes email, phone calls, actual site visits, face-to-face services, and more. However, a similar trend is identified and explained below; Level 1 Level 1 customer service provides an immediate or short-notice response . The purpose here is to understand the customer's concerns, provide simple guidance, retrieve data and information, and execute routine tasks. This level of service is systematic and is dependable on how well the service provider on-the-ground sticks to it. Depending on the company's budget, most of these services are replaced by automated bots to reduce variability, human error and cut costs. Level 2 Level 2 customer service provides advance support that requires some level of thinking and decision-making to resolve slightly complex problems . These roles are usually managerial or otherwise senior roles with good technical and corporate knowledge to handle responses effectively. Level 3 Level 3 customer service provides highly customised solutions to address the customer's concerns. These people usually hold high authority in decision-making as they are usually the last line of customer service. Depending on the industry and seriousness of the situation, level 3 individuals have the power to act out of the company policies to resolve the problem. Level 4 Level 4 customer service requires more than one higher management and decision-makers to discuss and plan an extremely customised complex solution. This will require the customer to wait while the team finds ways to resolve the issue. When the problem comes to this stage, it is often related to a dire situation such as; death, substantial monetary loss, and potential tarnishing of the company's reputation. Additional Tips For software and technical issues , it is always essential to guide the customer to have the problems be replicated to help make the troubleshooting easier. For people-relationship issues , it is always essential to clarify if the solution is reasonably beneficial to both the customer and our company . Proper protocols and policies must be in place to help decision-makers decide. For example, whether to refund, replace, or pay. For a mixture of both software and people issues, it is important to reasonably understand the technical issues first and use them to explain and negotiate logically to the customer. Proper protocols and policies must be in place to help decision-makers decide. If the situation is one of its kind and there are no policies in place, careful reasoning and negotiation must be done to secure the customer and the company's benefit. If you need to take time, let the customer know when is the next best time to get back to them. You may also like Manpower Allocation Motivate customers to follow instruction Digitisation Process Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

Knowing the nature of emotions and how we tend to deal with them can help us better manage emotions instead of becoming overwhelmed. Want to be more productive? Focus on managing your emotions! Brought to you by: Natural Genius Academy Content written by: Anji Hallewell Last Updated: 9 June 2021 at 2:57:08 am Say Hello Article How-To Guide Say Hello Share with someone you care ! Knowing the nature of emotions and how we tend to deal with them can help us better manage emotions instead of becoming overwhelmed. By doing so, you can focus on more important tasks. Here three things you should consider when it comes to managing your emotions; 1) Choice of words 2) Passing emotions 3) Accepting emotions 1) Choice of words When you are articulating how you are feeling, the choice of words is important. - There is a very subtle yet impactful change that you can make in your choice of words. For instance; Instead of saying “I am angry”, try “I am experiencing anger” instead. - It creates distance between you and emotion , making it clear that it is something separate from you. This makes it less likely to escalate to the point that one is completely overwhelmed by emotions. 2) Passing emotions Emotions are bundles of energy. They come and go easily . Therefore, any emotion that you experience will always move on. Understanding that it would not last forever will generate a sense of hope and peace of mind. 3) Accepting emotions When one experiences an unpleasant emotion, the first instinct is to resist it, but all that does is only to stop it from moving on. We tend to resist unpleasant emotions because we don’t like how they feel. However, instead of only accepting pleasant emotions and rejecting negative ones, life would be easier if we embraced all emotions so that they can pass more quickly, as mentioned in Type 2 — Passing emotions . Additional Tips Emotions are the driving force behind all your actions and state of mind. When you embrace and understand them, you can take positive steps to manage your emotions. This leaves you feeling calm and collected no matter what happens. With this, you can do what you love and be more productive! Testimonials I found out that my life has been very messy, which affected my productivity. Anji's programme gave a deeper look into myself which has really benefited me. The thing I took away was how practical the exercises were. I could practice at work or at home. I just needed 2 or 3 mins of time to get myself back to the center. So, far it's worked out very well for me, as I am an overthinker and it really disrupts my work Brian, School Manager I found myself very caught up in to-do lists, negative thoughts and harsh judgements on myself. I was easily overwhelmed and missing out on fun experiences. I'd used a few apps in the past but I didn't really know how to take it into the real world. After, I found myself more in touch with what was going on. I was able to identify how I was feeling in situations and able to accept or change them. I felt calmer and I had the ability to cope with unpleasant situations, as well as, being mindful and present for all the fun things too. Sally, Advertising Executive I took the programme because i wanted to better understand what to do when i felt anxious. after the programme, I feel like I can better regulate my thoughts and emotions which has helped me not just at work but in my personal life. I'd like to recommend this programme for those who'd like to better understand how their mind works, to regulate their emotions and would like to be more self-aware. Rachel, Business Development Manager Connect with Anji today to know more! Simply by clicking here! You may also like Production (Mechanical) RISE to your highest heights! Here's 4 steps to start! How can I overcome the wall of resistance? Process and positivity are the building blocks for success! Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

Fault call is activated when Command Centre did not receive arming signal even though the premise is supposedly armed at that particular timing. This is COMPLETELY DIFFERENT from security response where alarm will be sounded off. Attending to fault call Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:54:21 am Say Hello Article Job Process Say Hello Share with someone you care ! Fault call is activated when Command Centre did not receive arming signal even though the premise is supposedly armed at that particular timing. This is COMPLETELY DIFFERENT from security response where alarm will be sounded off. This is when we will call the customer and assure arming has already been made. If not, we will visit the premise. Our Job Process includes; 1) Drive company car to visit the premise to check on both alarm and entry access system for any system abnormalities. Entry access systems are systems that require users to flash their ID card or token in order to enter the premise. 2) Clarify and verify if there are issues related to sensor, loose wire, connectivity, power, programming, or communication. - We have our personal toolbox containing mechanical and electrical equipment required for testing and simple reparation. Typical tools used are Allen key, Screwdriver set, wire crimper, multimeter, laptop, and electrical diagrams. - Typical issues that we can resolve are; simple reconnection of cables and wires by crimping , replacement of sensors, ballast, fuse, and reprogramming of the software. - If technical fault issues are unable to be resolved within our capabilities, we will transfer to the technical department where they have contractors with manpower to handle. 3) We aim to finish troubleshooting within the day to minimize the usage of manpower since another person from the next shift must take over. Knowing when to inform the technical department or resolving ourselves is important. If unsure, seek help quickly , especially for new employees. 4) We will provide a report after fault rectification, typically called After Action Review (AAR). 5) This is a one-man job and is considered a shift. You may also like Maintenance of Alarm System Attending to fault call Commissioning of Alarm system Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

If I teach the module for the first time, I will go through the entire package in the perspective of the student by; Digest course materials (Tertiary Education) Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:40:06 am Say Hello Article Job Process Say Hello Share with someone you care ! I will have to internalise the course material and find ways to deliver the class to maximise my student's learning. 1) If I teach the module for the first time , I will go through the entire package in the perspective of the student by; - Solving problems in each activity - Trying every single question in the worksheet to identify difficulties and challenges students might face - Reading through course materials to identify key topics that are both interesting and useful for the lesson 2) I will generally plan lesson by lesson to ensure my class delivery is adjusted to the changes of the students in the class, such as; - Attentiveness - Behavior - Interests - Learning capabilities 3) I will plan for videos, pictures, and stories to ensure a topic is delivered in an interesting and engaging manner. You may also like E submission (Tertiary Education) Conduct classes (Tertiary Education) Attend module brief (Tertiary Education) Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

Many see a job promotion as a milestone to one’s career progression. However, getting a promotion is not easy when faced with many other capable competitors at work. These six ways serve to help develop one’s competitive edge and stand a higher chance of getting a successful promotion at work. How do I get a promotion? Here are 6 ways! Brought to you by: CEO Chronicles Content written by: Venkatraman Sheshashayee Last Updated: 9 June 2021 at 2:56:33 am Say Hello Article Step-By-Step Say Hello Share with someone you care ! Many see a job promotion as a milestone to one’s career progression. However, getting a promotion is not easy when faced with many other capable competitors at work. These six ways serve to help develop one’s competitive edge and stand a higher chance of getting a successful promotion at work. 1) Set goals 2) Lifelong learning 3) Showcase yourself 4) Be an asset 5) Build network 6) Be a leader 1) Set goals There are 5 questions to think about when setting effective goals i) What’s your goal in this job? ii) What role would you like to be in two years from today? iii) What are the competencies of your next role that distinguish it from your current job? iv) Which of those competencies can you demonstrate now? v) What brand will you need to build now, in order to get there? To help you answer the questions better; i) Do not fear that goals are difficult to reach. Instead, goal-setting gives one a certain direction to work towards. ii) With goals, one can plan and take concrete steps to make progress. Plans include; - Participating in high visibility projects that help to showcase your competencies for the next role you are working hard for - Pick up certain skill sets to prepare yourself for the next role - Identify correct people to help you acquire information and skill sets that you need iii) During updates or times when you are with your colleagues and superiors, speak about what you are working on and emphasize the next-level competencies that you are deploying. This allows people to know what you are doing so your efforts are recognised. Quick Tip Know what you want. Then, let others know what you want. 2) Lifelong learning i) We need to show our superiors and colleagues that we are committed to continuously improve and develop our skills by finding learning opportunities, both within the office and outside of it. ii) Take part in online courses, monthly webinars or attend networking events. iii) Identify new things to learn and be aware of by; - Being curious of what other departments are doing - Volunteering to help out other departments in their projects Quick Tip Stay ahead of the curve. Anticipate the next turn. 3) Showcase yourself i) Document your achievements to make sure your efforts can be tracked. Record significant projects. ii) When showcasing yourself, focus on how you contributed as an individual to achieve the projects’ success. iii) Do not stop at just documenting. Remember to share the records with your superiors so that your ability and hard work can be seen. This ensures that when choosing employees to be promoted, superiors consider both your past and current achievements. Your performance is therefore fairly and accurately evaluated. Quick Tip Record your achievements. Ensure they are seen. 4) Be an asset i) Develop your personal unique selling point such that you serve an indispensable role to the company. This can be achieved by possessing professional, relevant skills set that not many people have or e the best at a certain sill. This way, you are value-adding to your company. ii) At the same time, be a collaborative team player. Instead of waiting for your team members to ask for help, be proactive at offering help by making use of your skills. This allows your team to witness your worth. iii) In time, your value will be recognised by the management team to be reliable and trusted. Quick Tip Be the ‘go-to’ person in your team. Be the person no one wants to lose. 5) Build network i) Take advantage of every networking opportunity within or outside your department or company. With network comes support, help, guidance and encouragement in times of need. ii) Take the initiative to be an active member of your organisation and to engage with your colleagues. This can be done by; - Strike light conversation that builds relationship like praising someone's outfit when they take time and effort to dress - Solve problems for colleagues by offering assistance - Help volunteer to plan for events - Keep a simple box of nice cookies or biscuits so people can drop by to have a chat and you can offer them Quick Tip Be connected. Be engaged. “The most successful people in the world look for networks; everyone else looks for work.” Robert Kiyosaki 6) Be a leader i) Do not be afraid to step up and take charge. Instead, volunteer yourself to lead and to mentor. ii) While leading, make sure to display leadership qualities such as; - Passion in ensuring the project is carried out smoothly - Decisiveness in ensuring the decisions are made with certainty - Confidence in ensuring the decisions made will achieve good result - Logical to ensure proper reasoning are in place iii) With the above, you will be recognised and remembered as a reliable decision maker and as a leader Quick Tip Most leaders don’t set out to be a leader – they set out to make a difference. It is rarely about the role, and always about the goal. Testimonials Mr Shesh is an extremely talented leader and a man of depth. I have worked with him since 2007 and have watched him head several well-known companies in the OSV sector in which he presided over well-planned growth and successful turning-around. He is a man of vision with the determination and capability to form/galvanise a capable team to deliver the vision. Besides being a businessman, he is also an accomplished engineer (fellow of SNAMES) and also an author of short stories on everyday life. Yujin chia, Vice President, Jurong Port Shesh moved into the ceo’s role (in Miclyn Express Offshore) during the worst offshore oil & gas market downturn in history and was instrumental in guiding the Group through this business cycle with a very clear strategy on cost reduction whilst at the same time improving operational excellence and generally making the business capability more robust. I believe the key to his success was Shesh’s ability to obtain buy-in from all employees within the company and to be very dogged about company and personal goal setting and unwavering in his support for all employees to achieve these goals. In addition to ensuring the resilience of the company during the industry downturn, Shesh continued to keep senior management focused on redefining our core business segments in order that fleet renewal related capital investments or divestures and potential M&A transactions would be more strategic and better place us for exponential growth for a future industry upward cycle. I feel that Shesh would have a positive impact on any organisation (including goal setting) within a short amount of time based on what I have experienced working with him at MEO and his legacy that continues. Brad Morphew, Business Head, Eastern Hemisphere, Miclyn Express Offshore I found Mr. Venkatraman Sheshashayee on LinkedIn. It was amazing to see his profile, and I connected with him immediately. This happened 4 months after I changed my previous job. Earlier I worked for 15 years with Siemens Healthineers, Bangalore. Since the time I changed the job last year (2019), there were some issues at my work place and I needed guidance. It was my privilege connecting with Mr. Shesh. I sent a simple message asking for help explaining my situation at a high level. To my surprise, he shared his contact number immediately and I got an opportunity to interact with an exceptional advisor. The discussion went for 40 minutes in the first call itself. Here are the amazing qualities of Mr. Shesh I noticed: - Active Listening - Patience - Understanding the situation and my feelings by asking more and more questions - Giving fantastic suggestions to come out of the situation - Follow up [This is extraordinary... I never thought I would get a call from him asking if I needed more help. I guess I got a call from him again after a month.] I can never forget the way he ended the call saying "Please execute all this with dedication". I followed his suggestions exactly the way he guided me and I can confidently say that I have crossed all the challenges in my work life with his guidance. Sometimes I still feel surprised how LinkedIn helped me by showing Mr. Shesh's profile at the right time. While writing this, I have become inarticulate to express my gratitude to Mr. Shesh for all his guidance and support [to just a Linked-In Contact]. Thank you so much, Mr. Shesh for all your support! lakshmi vasantha, Technical Product Manager, Symplr Speak to Shesh today by clicking here! You may also like Lead Creation (Machinery Sales) 4 steps to make you reliable! Benefits of EQ and how to develop it? Long term happiness comes with personal vision, coming from experience! Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

There is a Free Rider in my group in Poly!! What should I do?! Brought to you by: WE Development Content written by: Sophie Ong Last Updated: 31 May 2021 at 4:35:30 am Say Hello Article How-to Guide Say Hello Share with someone you care ! There are many group projects that plays a huge percentage in your subject grade. And, there may be free riders in the group who are irresponsible and are not doing their part. We have identified four ways to help you cope with those free riders! 1) Assign easier tasks 2) Confrontation 3) Report to The Lecturer 4) Take the Responsibility 1) Assign Easier Tasks Everyone in the group will be given a part to do for the group project. Assigning easy tasks to the free riders may get them to do the minimal amount of work for the group. These tasks may include work that requires less research and take less time to complete. When should I assign easier tasks? - When your groupmate is - unmotivated and lazy - seems uninterested - constantly seeks help (but not a free-rider) Providing work that requires minimal effort may be a solution - If your groupmate openly state that they only want to do minimal work 2) Confrontation In group settings, take some time after class to speak to this free-rider. Before you decide to confront , always understand the reasons behind the person’s non-contributing behaviour. Show that this conversation is a form of warning message before the team inform the lecturer about the incomplete work. Based on the team's dynamic, persuade the person to submit an appropriate work before the next deadline. When should I confront? - If this free-rider still does not complete the assigned work despite constant reminders through texts and does not reply to the team - If this free-rider gives obvious excuses not to join group calls or group meetings without a valid reason (e.g. have an appointment despite a group meeting arranged beforehand). 3) Report to The Lecturer Reach out to your lecturer, and appropriate actions will be taken accordingly . Also, when assigning the project grades, the lecturer may be more understanding in awarding grades fairly to the respective group members. When should I report to the lecturer? - After you have confronted this free-rider and the performance was not improved, such as; majority of tasks assigned are incomplete, not showing up in most of the group meetings and ignored most of our request to complete assigned tasks. - A tip would be to discuss with other groupmates before reporting to the lecturer together. This will show the lecturer that your group is serious about the project and team cohesiveness, and when it is affecting more than one person, it is a clear sign this is an issue that needs to be resolved. 4) Take the Responsibility Despite having a free rider, the group project still has to be completed , and someone will have to manage the free-rider’s work. You may have to take up the responsibility to complete this work or split it among your other groupmates who are willing to contribute. When should I take responsibility? - When the group project is still incomplete 1 week before the submission date. This is also an urgent period when the group should be working cohesively to complete the leftover work. (The usual case in Polytechnic). Otherwise, the group is simply forsaking the project. - When the quality of work done does not meet requirement and the majority of groupmates are unconcerned about it. - If there is presentation on top of the report submission, you will also need to remind the team to complete it. Never wait till the last hour when all of you are lacked of sleep while rushing the project and making careless mistakes. To wrap up… The best method is to group with people who are serious and responsible in their work. At times, we may not be able to choose our groupmates and active communication must always be present in the group. This means by motivating and listening to each other and consistently sending reminders to complete a milestone! If the situation does not improve, we may have to put in a little more effort than others . At the end of the day, our grades are at stake and we should do whatever it takes even if it is to do another person’s work. Being reasonable, responsible and determined are the 3 important traits when working with people. We hope this message get across well to you! Do follow us on our social media for more content like this! You may also like Unsure about which course to go in POLY / ITE? Click here to find out! Want to be more productive? Focus on managing your emotions! Benefits of EQ and how to develop it? Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

Knowing the step-by-step allows you to have clarity in planning! Even though this process is time-consuming, the benefit of having clarity allows you to resolve problems much quickly! Here are a few ways you can do to help understanding processes fast! Understand Processes Fast Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:49:57 am Say Hello Article Job Process Say Hello Share with someone you care ! Knowing the step-by-step allows you to have clarity in planning! Even though this process is time-consuming, the benefit of having clarity allows you to resolve problems much quickly! Here are a few ways you can do to help understanding processes fast! 1) If you have the people in the workplace to seek clarification, grab them! People who are well-versed in the process can greatly benefit your understanding of the situation. 2) If you need to work with people from the customer's side, you must identify someone who is closest to the process. Otherwise, identify those who manage the process. Ask your customer if you can work with these critical people to help make you understand their processes. 3) When working with people to gather information about the process, execute from a holistic approach first. Understand what are the major steps first before entering into the "nitty-gritty" areas. If necessary, get your definitions right to enhance your understanding during the conversation. 4) Always stick to your clear objective and avoid sinking into the "nitty-gritty" areas. You may ask yourself; "Is the information provided relevant?", if not, you need to help the other person to focus their explanation on areas you are concerned with. 5) If you do not have the correct people to work with, you may consider finding information by watching videos related to the topic you are working with. Focus on holistic explanation on processes to ensure you understand the situation before jumping into unfamiliar areas. Skip certain parts of the video if necessary. Also, aim to get your basic definitions right! 6) It is important you go through the processes by explaining your understanding with an experienced person related to the process. Clarify and piece up your knowledge to determine whether you have understood the major components. Because time is always the limitation, you must identify the purpose behind critical processes. "Ask why!" This will give you the intention of the work and thus be able to guide you through your thought process more effectively! You may also like Resilience as a salesperson How to manage software developers Conduct software training Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

Visitor may visit the patient at odd timings such as; in the midnight. Usually, most will still abide by the rule, while a handful will try to intimidate you. For such cases, we will have to activate security. Handling difficult visitors Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:45:13 am Say Hello Article Job Process Say Hello Share with someone you care ! Managing between visitor expectations and hospital’s ground rules is difficult. However, we must ensure other patients can have undisturbed rest . Here are a few ways you may consider; 1) Visitor may visit the patient at odd timings such as; in the midnight. Usually, most will still abide by the rule, while a handful will try to intimidate you. For such cases, we will have to activate security . 2) Some elderly visitors may refuse to leave after visiting hours . This is when we have to explain to them the ground rules. We may allow them to stay for a while longer as an act of kindness, and they usually would follow. 3) Knowing that the patient is not allowed to have food that may trigger a relapse of their medical condition, we have to keep a lookout on their family members who delivers to them. If they did, we would have to intervene and explain the reasons behind our actions. 4) Some family members may come with issues . This includes; i) Placing their bags and belongings on beds and chairs of other patients causing conflicts ii) Command us to make them drinks iii) Challenge us if we explain with reasons the importance of hospital rules Always explain to difficult visitors that what we do is always for the well-being of their loved ones . Also, allow them to understand and empathize with the importance of ensuring other patients have the right to have a good environment for recovery. You may also like Process and positivity are the building blocks for success! Patient's hygiene care Patient's mental care Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

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We sincerely hope you can give us your most valuable feedback so we can improve and serve you and our customers better. Thank You For Trusting our Work. WE Love You! Help us improve by providing your most valuable feedback! Need More Support? Speak To Us ! Speak to us and let us know how we can assist you to achieve your objective.

The professionalism of our company greatly depends on how each of us perform in a standardised manner. Process standardisation does not only impact the image of our company but also to bring clarity to people who are close to it. This greatly avoid conflicts and confusions due to miscommunication. Enforcing process standardisation Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:53:08 am Say Hello Article Job Process Say Hello Share with someone you care ! The professionalism of our company greatly depends on how each of us perform in a standardised manner. Process standardisation does not only impact the image of our company but also to bring clarity to people who are close to it. This greatly avoid conflicts and confusions due to miscommunication. 1) Different country have different culture and different working pattern. Some challenges when implementing processes are; - Employee refuses to adopt new way that could improve work efficiency due to habits and belief locally - Understand what makes an employee resist change and provide certainty with trust to guide them to new processes - Getting a great leader overseas to lead the team is important as this keeps the morale and work attitude up - Remove employees if they refuse to work as a team before they start badmouthing and creating a toxic culture internally 2) Ensure proper processes in reporting and executing are implemented to; - Avoid other department heads to use my team for their departmental work. This ensures my team is not misuse for work that does not contribute to their performances. Also, to prevent them from suffering overloading of work - Ensure all employees have their work well documented and reported to allow managers have clarity in the projects they are handling - Avoid times when two or more managers provide different instructions to an employee that confuses them - Provide certainty for employees to make decisions rather than making guesses - NEVER compromise safety 3) Ensure proper training is provided when necessary - although training can be costly, it is very important when the process is the heart of the operations. The negligence of such may lead to process variations with different people having many ways to get a job done - keep retraining in mind when there is a system or operational change - always ensure training is delivered in a standardised manner to prevent variations during execution You may also like Training and Developing Talents Teamwork as a manager Process Enhancement Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

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As a leader, I wish to prevent a toxic culture! James is the founder of MoneyMap and MoneyCEO podcast where his team will be sharing with you on Money related news and tips every week. How to manage a toxic working culture? Brought to you by: Benjamin Generation Content written by: Benjamin Generation Last Updated: 9 June 2021 at 2:54:31 am Say Hello Video Tips Say Hello Share with someone you care ! As a leader, I wish to prevent a toxic culture! James is the founder of MoneyMap and MoneyCEO podcast where his team will be sharing with you on Money related news and tips every week. Join us and be prepared to be WOWed by his wisdom of how he held his team strong to promote a positive workplace culture. If you are in a toxic environment, don’t be too hard on yourself. It can affect you but learn to isolate and recharge yourself! ABOUT US Benjamin Generation Pte Ltd is a recruitment firm specialized in hiring senior and management roles. They have a team of recruiters who were once managers in their specialised industry and thus be able to help both professionals and companies to get the right fit. For enquiry, you can message Benjamin by clicking here ! You may also like Resilience as a salesperson 5 Common Issues with Toxic Leaders and how to resolve them! Hate toxic teams? We have solutions for you! What recruiters looked for in a candidate? Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

People dislike unplanned last-minute deployment; it's not a good image for both your company and yourself. We understood that you are overwhelmed with work, and last-minute planning may be your unwilling choice. Here are some tips you may adopt; Demo Coordination (Sales) Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:37:53 am Say Hello Article Job Process Say Hello Share with someone you care ! People dislike unplanned last-minute deployment; it's not a good image for both your company and yourself. We understood that you are overwhelmed with work, and last-minute planning may be your unwilling choice. Here are some tips you may adopt; 1) Whenever you need to host a demo, notify the relevant teams and stakeholders via a group chat message immediately . If the details are unsure, at least inform them of an expected date and time first . This will allow them to have mental preparation. 2) Always prepare a few sets of demo requirements for your product. Whenever you need a demo, pull them out and send them to the relevant stakeholders. 3) Strictly give yourself 5 minutes to identify the most difficult and time-consuming preparation for the demo and inform relevant stakeholders to get it done quickly. Then, set the alarm or notification a few days later to clarify if the job has been carried out as planned. 4) If you need to book a plane ticket for your customer, get it done quickly as; i) you might not be able to get the flight ticket for the time and date ii) when no information is given, your customer may be worried and will decide not to come when the date is near iii) you may be seen as unconcern about the demo 5) A few key information are useful to inform the relevant teams when preparing, and they are; i) venue and if a security clearance is required ii) names of the people who are participating when a security clearance is required iii) what does the customer intend to see iv) what and how do you intend to show the customer v) do you need the management to be there to speak to the customer? vi) if you need a photography or videography team to take pictures and videos for marketing materials vii) how much manpower do you need? viii) what kind of power supply is required? Important when you are setting up outdoor ix) do you have any safety measures in place? Such as fire extinguishers, a safe distance from the machine, protective gear, and more. 6) When the relevant teams are unable to support you with the demo , you need to have a contingency plan . For example; i) Can you postpone the demo with the prospect? ii) Can you showcase the product as static and identify key features verbally? iii) Can you find support from other departments? iv) Speak to your management if the relevant teams are unwilling to cooperate Please note that these plans is dependent on how urgent your issue is. Tips Few days before the demo, always inform and remind everyone including the prospect of this event Do not attempt to handle everything alone, you need to delegate to those who are supposedly responsible As much as you need to consider limitation from the supporting departments , you also need to be firm with your decision . Your role is important as you are bringing business into the company. Remember to showcase and find ways to maximise the potential of your key product features during your demo You may also like Demo Activities (Wheeled Robots) Arrange and host meetings (Machine Sales) Traveling Overseas (Machinery Sales) Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

A satisfied customer will return to us. 1) Prior to the home cleaning session, we will remind customers of the service by sending them a message a few days before. Details of the message include; Customer Service (Indoor Cleaning) Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:50:17 am Say Hello Article Job Process Say Hello Share with someone you care ! A satisfied customer will return to us. 1) Prior to the home cleaning session, we will remind customers of the service by sending them a message a few days before. Details of the message include; Date and time of cleaning service Agenda of cleaning service 2) Upon arriving at the customer’s residential unit, we will first understand their expectations for the service . This include; Probing more to comprehend their needs towards the service provided Aligning and managing their expectations to what we can confidently offer. This means we need to logically explain how much time will be required and the reasons behind our limitations. 3) When the service is completed, we will speak to our clients and Attain feedback on their ratings and areas of improvement for our service Encourage them to share their experience about our service through Facebook or relevant social media websites Introduce referral programs , in which they will benefit from rebate and discounts if they recommend the services to friends and relatives. For example; If the customer’s friend is a first-timer and quotes his name, the customer will receive certain amount of rebate with a minimum spending 4) Answering calls from returning and newly-referred customers to address their inquiries regarding the services provided You may also like Task Delegation Supervision (Indoor Cleaning) Training (Indoor Cleaning) Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

Being arrested of attempted suicide, she shares her experience. Brought to you by: Rebound with Resilience Content written by: Rebound with Resilience Last Updated: 2 May 2021 at 2:37:30 pm Say Hello Video Resilience Say Hello Share with someone you care ! Xavierlyn once sat alone and hungry in a holding cell, after being arrested for attempted suicide. (Attempting suicide has since been decriminalized in Singapore). Yet, this story offers insight into how we must treat mental health seriously and with empathy. Xavierlyn is now a social worker and passionate mental health advocate, having over 5 years of experience volunteering: organizing initiatives, giving talks to raise awareness, and serving people with mental health conditions. She hopes that by sharing her story intimately, it will give others permission to seek help and help to eradicate stigma too. I am deeply appreciative of her courage and heart in doing so. Do reach out to her to thank her if this episode benefits you. If you like to connect with Xavierlyn, you can click here. For more of Rebound with Resilience, click below; Instagram PODCAST Website Kevin Wee (Founder) Instagram You may also like The principles to keep your family together Tin Pei Ling on GE2011 emotional struggles & overcoming them How she manages so many multiple commitments? Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

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Often, the client complains about how ineffective our software is without properly knowing our software's full functionality. Here are a few ways you can do to help you run your training more thoroughly! Conduct software training Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:49:18 am Say Hello Article Job Process Say Hello Share with someone you care ! Good training ensures the client can use the software correctly. Often, the client complains about how ineffective our software is without properly knowing our software's full functionality . Here are a few ways you can do to help you run your training more thoroughly! 1) Before the training, I will email the client by sending them; i) User guide on how to use or access the functions and interface; this includes offline video training ii) Test script to verify and check to ensure all systems work correctly iii) Asking and understanding about their work curriculums as I can plan the training based on their usual activities 2) Client is recommended to start using and familiarising the systems on their own . The reason is that by experiencing it first hand, any concerns can be noted down and clarified in the face-to-face training. 3) Before the actual training, I will plan the training schedule and curriculum based on the trainees' demography . This ensures the training is not too difficult or easy to keep them engaged with the activity. 4) I will then arrange a face-to-face training whereby they will; i) use pre-design data templates to test the software; this is mainly for data-driven software ii) Be taught how to use the functions correctly by going through with them on a step-by-step basis and be sensitive to their needs when they are faced with problems iii) Be given confidence and comfortability to ask questions to help them in their learning iv) Be given a few tasks to help them familiarise themselves more with the software's critical capabilities that are closely related to their work routines We must be mindful to ensure clients enjoy and find our training useful. After all, we are representing our company brand, and we should uphold it! You may also like Motivate customers to follow instruction Protocol to react to customers Digitisation Process Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

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In this fast-changing world, when projects come and go quickly, employee requirements change very frequently. This results in the job description being very different. Managing multiple accounts (Recruiter) Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:42:07 am Say Hello Article Job Process Say Hello Share with someone you care ! Why hasn't the hiring manager (stakeholder) send me their job description!? In this fast-changing world, when projects come and go quickly, employee requirements change very frequently . This results in the job description being very different. The best way to keep myself updated is to speak to the different stakeholders (the hiring manager) and understand their situation. Here are a few skillsets you will need to do well; 1) Our ability to manage a good relationship and disarm potential conflicts is important since these stakeholders can be bottlenecks when not handled properly. 2) Instead of holding meetings, I will usually personally visit the stakeholder for a 5 minutes weekly to chat before asking them to send me their job description. I will also ask if they intend to downgrade or upgrade this role as this affects the hiring budget. This reduces all unnecessary processes such as emailing, waiting for a reply, and then reply again. However, this method is dependent on the company's culture and how you can go around red tapes. 3) On the occasion when stakeholders are not cooperative such as; i) unable to meet weekly and does not arrange for an alternative time I will make a phone call, otherwise, a message . If this is comfortable for both of us, then this may be the agreed way to go. ii) uncontactable or tell me "I will update you" when they don't Depending on the urgency of the situation , I may speak to their direct management to expedite the process. Otherwise, I will send an email requesting the hiring manager to revert and tag their direct management in it. iii) interviewing period is ending, and they have not interviewed any of the shortlisted candidates. I will shorten the interviewing time and ask the hiring manager if they can make it. Otherwise, I will suggest they send an "alternative representative" for the interview. If nothing works, the last resort is still to speak directly to their management. 4) For roles that are easier to hire, I will prioritise and finish all shortlisting and interviews as quickly as possible to have more time on difficult ones. If all accounts are difficult to handle , I might request assistance from my colleagues or managers to lighten the load. If budget allows, I will outsource the work to external recruiters. Again, this depends on the company culture and your ability to communicate and convince effectively. Tip Although stakeholders might not be cooperative, they have their reasons such as; 1) they are handling too many projects 2) they do not have time to create a job description as they may need to hold internal meetings within their team to complete such a task You may also like Interviewing process (Recruiter) Acquire and post job description (Recruiter) Plan and run recruitment events Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

Music Teacher (MOE) job introduction We design and conduct music classes that are "easy-to-understand" for the students. Our ability to observe, plan and adjust our class's curriculum to suit our students' needs has to be timely! Our performance depends on our ability to help students score well academically . Our responsibility as a teacher depends on our ability to impart knowledge and skillsets useful for the student's future . Achieving the balance between academic and student interest is the key! You will need to have a Degree or Masters in Music to hold this position unless you have a portfolio the school admires very much. After all, Junior college is a government school, and proper hiring standards must still be adhered to. skillsets useful for you Basic counselling to students How to feedback to parent (Teacher) Formal assessment (Music) Informal assessment (Music) good practices you should know Formal assessment (Music) Organising Music Trips Conduct classes (Music Teacher) Prepare classes (Music Teacher) Design class curriculum (Music Teacher) pro tips premium content coming up soon, stay tuned! related events search related job Get a JC Music Teacher job today! start my dream job! Get a JC Music Teacher job today! start my dream job! Get a JC Music Teacher job today! start my dream job! you may also like English Class Tutor Financial Advisor Part Time (Adjunct) Lecturer disclaimer As much as we did our best to present you with the most accurate description of this job, there lies a possibility of variation with the actual one we might not capture. Hence, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

As the customer has many limitations themselves, any solutions that can lighten their load will be considered! Depending on your industry, a customer will require more than one solution other than your machines. If you can help them reduce cost at an overall scale, your customer will rely on you. Here are a few good practices; Solution Planning and Proposal (Sales) Brought to you by: WE Development Content written by: WE Development Last Updated: 8 June 2021 at 4:21:37 am Say Hello Article Job Process Say Hello Share with someone you care ! As the customer has many limitations themselves, any solutions that can lighten their load will be considered! Depending on your industry, a customer will require more than one solution other than your machines. If you can help them reduce cost at an overall scale, your customer will rely on you. Here are a few good practices; 1) Build a network Whenever you are at events, speak to companies that your potential may find helpful. They can be; i) Construction company for factory building ii) Human resource company to hire workers iii) Other companies related to your supply chain, such as; supplier, a customer of your customer If possible, meet them for a meal/coffee when you are around their area. Share each other's business and identify how to help each other. The best sales technique is through word of mouth. 2) Share the network As much as you need your network to give you customers, you should do the same. Always be curious about what your customer is having problems with. Ask these questions; i) What would they need besides our machine? ii) Are they having problems finding suppliers? iii) Are they having problems with acquiring customers? iv) Are they having issues with some of their parts and components? v) What are they unsatisfied with? With the demand available, finding a supply to meet their needs will be easier as you already have built yourself a network. 3) Do the planning for the customer If the customer is bad at planning something you or your company is good at, propose a helping hand and bring them insights to bring certainty to the table. A few things you can look at are; i) Space optimisation when placing machines ii) Cost-cutting techniques when they allocating manpower to each manufacturing processes related to your machines iii) Cost-cutting techniques by optimising the use of materials, reducing unnecessary processes, and increase their productivity iv) Other insights could be helpful such as solutions on; - HVAC air filtration and conditioning for worker's safety and compliance indoor - Land optimisation by designing buildings based on relatable processes that will cut down on transportation time and process efficiencies - Safety compliance on large-scale high-risk setups such as pressure vessel, boiler, power plant, gas chambers, and more. Tip Being a salesman of your customer and your network will make you a great person to work with Never over-promise any kind of solution, always provide proposal carefully You may also like Traveling Overseas (Machinery Sales) Business Development (Machinery Sales) General Admin (Machinery Sales) Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

In 2011, Philips has plunged into having US1.3 billion losses. Clearly, this large value is an accumulated number way before 2011. How Philips recovered from US1.3 Billion losses Brought to you by: WE Development Content written by: JP Tan Last Updated: 9 June 2021 at 2:58:17 am Say Hello Article Case Studies Say Hello Share with someone you care ! In 2011, Philips has plunged into having US1.3 billion losses. Clearly, this large value is an accumulated number way before 2011. If you are unaware, Philips started as an electronics company selling great commercial products like television, the radio, and even invented rotary shaver and cassette players. However, due to rising prominent competitors in the electronics field like Samsung, LG, Sony, and other smaller brands that provide cheaper alternatives that deliver similar quality, Philips has lost its market share. To resolve this, Frans van Houten rolled out various execution to make Philips back on traction again. Using WE Development's Demand-Supply Improvised (DSI) model , let us look at how Philips implemented positive change! 1) Cutting and identify resource issues 2) Identifying the most viable market demand 3) Establish and execute customer retention model 1) Reflected in DSI model - Resource First, Philips plans on cost-cutting by removing unnecessary resources such as coordinators, contractors, and less productive spending. Philips also restructured processes and people to achieve effective utilisation of employee’s working hours. With this, any underperforming portfolios are taken out. This allows cost to be focused on strategic resources. You can read more from here Second, all recommendations on cost-cutting are validated by numbers directly from their balance sheet. Third, the actual removal of resources by cutting 6700 jobs and splitting the company into half helps eliminate redundant processes and allowed a more directed focus on cost-effective markets. 2) Reflected in DSI model – Demand First, they used their already “close to market” position to understand their customer’s demands. Second, having too many products on hand, Philips prioritized its market segment into 2, Philips Lighting and Healthcare, since these two areas have potential market growth. Third, in 2014, they officially make changes by splitting the company into half into Philips Lighting and Philips Healthcare. 3) Reflected in DSI model – Retention First, Philips identified the complex needs in its healthcare segment where aftersales support is critically required. Some application areas include patient health status, patient health tracking, equipment, and machine technical support and training. Second, to communicate and execute this retention model, a service portal was created to allow their customers and users to flag necessary problems and to generate necessary logs and reports remotely. Third, they continued to revise and improvise by partnering with SalesForce to automate patient and customer relationship management systems to achieve market satisfaction. Furthermore, the service portal has more features to support aftersales as well. You may visit their service portal here . Gentle Note If you wish to know more about how DSI model can help you, book a consultation with us here today! Our references: https://hbr.org/2010/05/when-youve-got-to-cut-costs-now https://www.philips.com.sg/healthcare/services/maintenance-services/customer-service-portal You may also like How McDonalds recovered from the food scare in 2015 How Zara is slowly recovering from CV19's impact How Nestle develop the InGenius program for business growth? Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !