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How do I get a promotion? Here are 6 ways! Brought to you by: CEO Chronicles Content written by: Venkatraman Sheshashayee Last Updated: 9 June 2021 at 2:56:33 am Say Hello Article Step-By-Step Say Hello Share with someone you care ! Many see a job promotion as a milestone to one’s career progression. However, getting a promotion is not easy when faced with many other capable competitors at work. These six ways serve to help develop one’s competitive edge and stand a higher chance of getting a successful promotion at work. 1) Set goals 2) Lifelong learning 3) Showcase yourself 4) Be an asset 5) Build network 6) Be a leader 1) Set goals There are 5 questions to think about when setting effective goals i) What’s your goal in this job? ii) What role would you like to be in two years from today? iii) What are the competencies of your next role that distinguish it from your current job? iv) Which of those competencies can you demonstrate now? v) What brand will you need to build now, in order to get there? To help you answer the questions better; i) Do not fear that goals are difficult to reach. Instead, goal-setting gives one a certain direction to work towards. ii) With goals, one can plan and take concrete steps to make progress. Plans include; - Participating in high visibility projects that help to showcase your competencies for the next role you are working hard for - Pick up certain skill sets to prepare yourself for the next role - Identify correct people to help you acquire information and skill sets that you need iii) During updates or times when you are with your colleagues and superiors, speak about what you are working on and emphasize the next-level competencies that you are deploying. This allows people to know what you are doing so your efforts are recognised. Quick Tip Know what you want. Then, let others know what you want. 2) Lifelong learning i) We need to show our superiors and colleagues that we are committed to continuously improve and develop our skills by finding learning opportunities, both within the office and outside of it. ii) Take part in online courses, monthly webinars or attend networking events. iii) Identify new things to learn and be aware of by; - Being curious of what other departments are doing - Volunteering to help out other departments in their projects Quick Tip Stay ahead of the curve. Anticipate the next turn. 3) Showcase yourself i) Document your achievements to make sure your efforts can be tracked. Record significant projects. ii) When showcasing yourself, focus on how you contributed as an individual to achieve the projects’ success. iii) Do not stop at just documenting. Remember to share the records with your superiors so that your ability and hard work can be seen. This ensures that when choosing employees to be promoted, superiors consider both your past and current achievements. Your performance is therefore fairly and accurately evaluated. Quick Tip Record your achievements. Ensure they are seen. 4) Be an asset i) Develop your personal unique selling point such that you serve an indispensable role to the company. This can be achieved by possessing professional, relevant skills set that not many people have or e the best at a certain sill. This way, you are value-adding to your company. ii) At the same time, be a collaborative team player. Instead of waiting for your team members to ask for help, be proactive at offering help by making use of your skills. This allows your team to witness your worth. iii) In time, your value will be recognised by the management team to be reliable and trusted. Quick Tip Be the ‘go-to’ person in your team. Be the person no one wants to lose. 5) Build network i) Take advantage of every networking opportunity within or outside your department or company. With network comes support, help, guidance and encouragement in times of need. ii) Take the initiative to be an active member of your organisation and to engage with your colleagues. This can be done by; - Strike light conversation that builds relationship like praising someone's outfit when they take time and effort to dress - Solve problems for colleagues by offering assistance - Help volunteer to plan for events - Keep a simple box of nice cookies or biscuits so people can drop by to have a chat and you can offer them Quick Tip Be connected. Be engaged. “The most successful people in the world look for networks; everyone else looks for work.” Robert Kiyosaki 6) Be a leader i) Do not be afraid to step up and take charge. Instead, volunteer yourself to lead and to mentor. ii) While leading, make sure to display leadership qualities such as; - Passion in ensuring the project is carried out smoothly - Decisiveness in ensuring the decisions are made with certainty - Confidence in ensuring the decisions made will achieve good result - Logical to ensure proper reasoning are in place iii) With the above, you will be recognised and remembered as a reliable decision maker and as a leader Quick Tip Most leaders don’t set out to be a leader – they set out to make a difference. It is rarely about the role, and always about the goal. Testimonials Mr Shesh is an extremely talented leader and a man of depth. I have worked with him since 2007 and have watched him head several well-known companies in the OSV sector in which he presided over well-planned growth and successful turning-around. He is a man of vision with the determination and capability to form/galvanise a capable team to deliver the vision. Besides being a businessman, he is also an accomplished engineer (fellow of SNAMES) and also an author of short stories on everyday life. Yujin chia, Vice President, Jurong Port Shesh moved into the ceo’s role (in Miclyn Express Offshore) during the worst offshore oil & gas market downturn in history and was instrumental in guiding the Group through this business cycle with a very clear strategy on cost reduction whilst at the same time improving operational excellence and generally making the business capability more robust. I believe the key to his success was Shesh’s ability to obtain buy-in from all employees within the company and to be very dogged about company and personal goal setting and unwavering in his support for all employees to achieve these goals. In addition to ensuring the resilience of the company during the industry downturn, Shesh continued to keep senior management focused on redefining our core business segments in order that fleet renewal related capital investments or divestures and potential M&A transactions would be more strategic and better place us for exponential growth for a future industry upward cycle. I feel that Shesh would have a positive impact on any organisation (including goal setting) within a short amount of time based on what I have experienced working with him at MEO and his legacy that continues. Brad Morphew, Business Head, Eastern Hemisphere, Miclyn Express Offshore I found Mr. Venkatraman Sheshashayee on LinkedIn. It was amazing to see his profile, and I connected with him immediately. This happened 4 months after I changed my previous job. Earlier I worked for 15 years with Siemens Healthineers, Bangalore. Since the time I changed the job last year (2019), there were some issues at my work place and I needed guidance. It was my privilege connecting with Mr. Shesh. I sent a simple message asking for help explaining my situation at a high level. To my surprise, he shared his contact number immediately and I got an opportunity to interact with an exceptional advisor. The discussion went for 40 minutes in the first call itself. Here are the amazing qualities of Mr. Shesh I noticed: - Active Listening - Patience - Understanding the situation and my feelings by asking more and more questions - Giving fantastic suggestions to come out of the situation - Follow up [This is extraordinary... I never thought I would get a call from him asking if I needed more help. I guess I got a call from him again after a month.] I can never forget the way he ended the call saying "Please execute all this with dedication". I followed his suggestions exactly the way he guided me and I can confidently say that I have crossed all the challenges in my work life with his guidance. Sometimes I still feel surprised how LinkedIn helped me by showing Mr. Shesh's profile at the right time. While writing this, I have become inarticulate to express my gratitude to Mr. Shesh for all his guidance and support [to just a Linked-In Contact]. Thank you so much, Mr. Shesh for all your support! lakshmi vasantha, Technical Product Manager, Symplr Speak to Shesh today by clicking here! You may also like Lead Creation (Machinery Sales) 4 steps to make you reliable! Benefits of EQ and how to develop it? Long term happiness comes with personal vision, coming from experience! Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. 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Unsure about which course to go in POLY / ITE? Click here to find out! Brought to you by: WE Development Content written by: Sophie Ong Last Updated: 9 June 2021 at 2:57:23 am Say Hello Article How-to Guide Say Hello Share with someone you care ! Selecting a course is essential in ITE and Poly as it will follow students for about 2 to 4 years before graduating. Many of us may know that studying in ITE or Polytechnic should best fit our interest and personality. However, what if you are uncertain which course to select? 1) Elimination 2) Interests 3) Opportunities Offered 4) Skills 5) Open House 1) Elimination List out courses which you may like and leave out those which you definitely will not consider. Steps: i) List out courses which are of your interest. You may consider courses that are in the same field of study . For example, Applied Chemistry and Biomedical Engineering are different courses but of the same field. You may click here to use the course finder to help you! ii) Eliminate one by one based on factors such as - Interest - Academic requirement - Location of the school iii) If you have a few interested courses under the same school (e.g. marketing, accounting, and tourism), you may consider a general course such as the Common Business Programme. This course allows you to have more time to socialize with seniors and find out what you would like to specialize in, and make that choice in Year 1, Semester 2. 2) Interests - What do you like to do? Is the course giving you the knowledge to do what you love? You can visit the course curriculum to see whether if the modules can help you with your ambition - For example, if you would like to have a blog shop and learn more about the industry. Perhaps a business course may be one of your choices. - If you are only interested in one of the module in the course, you should search for other courses that provide more attractive modules 3) Opportunities Offered - Opportunities offered varies among schools. Generally, students have plenty of opportunities such as Co-Curricular Activities (CCA) offered to advance their interests through competitions - Some schools may make internship compulsory and have different learning journeys - They may offer unique opportunities to enhance a student’s knowledge and add on to their portfolio - Some schools may offer programs to help you acquire an industry certificate or license that could accelerate your career. This is prominent in Engineering related courses. 4) Skills - You may consider to pick a course based on the skills you already have - You may enjoy what you are doing because you are already good at it, and this will develop an interest in your course - With your skillsets, you will have a higher chance to score a better GPA to help you further your studies - If you do not have any skills, then be prepared to learn and put in the effort as skillsets and know-how are critical when you are out working 5) Open House i) Open houses allow you to have a tour in the school and get a feel of the environment ii) Prepare a list of interested courses to help you use your time effectively during the visit iii) When you approach the booth, learn more about individual courses from seniors and teachers at the school by asking key questions like; - What kind of internship will I be getting? - Do I have the exposure to build a certain skill set or knowledge? - Can I know more about this module and its curriculum? - Will I be able to operate this machine? - Will I be able to try out this software? - What kind of Final Year Projects (FYP) opportunity does this course provide? Resources https://beta.moe.gov.sg/coursefinder/?journey=GCE%20O-Level&app=course_finder&q=*&fq=course_qualification_s%3A%22GCE%20O-Level%22&fq=course_field_of_study_s%3A(%22Applied%20Sciences%22)&fl=*&sort=name_s%20asc You may also like Already thinking of University Applications? Here's 4 areas to start with! Benefits of EQ and how to develop it? There is a Free Rider in my group in Poly!! What should I do?! Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

For your health, you should know these 4 vital signs! Brought to you by: WE Development Content written by: Liberty Neo Last Updated: 9 June 2021 at 2:58:55 am Say Hello Article Awareness Say Hello Share with someone you care ! An emergency department doctor will always access a patient’s vital signs before actually seeing the patient. By learning how vital signs work, you will be able to understand and assess your body condition. 1) Temperature 2) Blood Pressure 3) Respiration Rate 4) Pulse Rate 1) Temperature Definition - Degree of heat maintained in the body. - The body balances between production of heat and heat loss towards the environment. - When the body temperature rises above 37.6 °C because of an infection, it usually signifies fever. - In hot environments or after exercising, your body tries to get rid of excess heat to maintain normal body temperature , through a process called sweating. - In cold environments, it is critical for your body to preserve heat to maintain the core body temperature . 2) Blood Pressure Definition - When your heart contracts, it pumps blood to your body. - Blood pressure measures the amount of force exerted on the walls of your blood vessels as blood flows throughout your body. There are two numbers recorded for blood pressure. For instance, 120/80 mmHg. - Higher number is called systolic pressure . It represents the pressure when your heart contracts to pump blood to the body. - Lower number is called the diastolic pressure . It represents the pressure between beats when your heart relaxes. - The normal range for a healthy adult is between 90/60 mmHg and 120/80 mmHg. - A blood pressure of >140/90 mmHg indicates high blood pressure (Hypertension). It puts you at greater risk of developing life-threatening conditions such as heart diseases and stroke. 3) Respiration Rate A person’s respiratory rate is the number of breaths per minute. You can monitor by: - Counting the number of breaths you take per minute. - Observing and counting the number of times your chest rises. - Observe for depth and rhythm. - May vary with exercise, fever or presence of medical condition. - Normal adult’s respiratory rate: 12-20 breaths per minute. - Rapid breathing (tachypnea) can result from conditions such as asthma, anxiety, lung infection or heart disease . 4) Pulse Rate Pulse rate is the number of times your heart beats per minute. It is important to note the pulse strength and regularity of heart rhythm. - It is easiest to take your pulse at the wrist. As blood flows throughout your body, you can feel your pulse by pressing firmly on your arteries with two fingers. - Varies with age, exercise, medical condition and emotions. - A normal healthy adult pulse ranges from 60-100 beats per minute . - Fast pulse rate: - more than 100 beats per minute is known as tachycardia. - Slow pulse rate: - less than 60 beats per minute is known as bradycardia. If you are experiencing tachycardia or bradycardia for long periods of time at rest, you may have an underlying heart condition that requires medical treatment. Additional Tips - As a gentle reminder, keep track of your diet - Observe if there are any changes to your body such as developing shortness of breath, localised itchiness or pain in certain areas. There may be underlying health issues. - A basic medical screening can be as low as $75 to ensure you are aware of your health status You may also like Working with peers on design (Wheeled Robotic) RISE to your highest heights! Here's 4 steps to start! Qualities that employer wants from an employee Unsure how to resolve issues in your business? Read this! Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

How can I cope well in Polytechnic as a new student? Brought to you by: WE Development Content written by: Sophie Ong Last Updated: 31 May 2021 at 4:35:35 am Say Hello Article How-to Guide Say Hello Share with someone you care ! The environment in Polytechnic is very different compared to Secondary School. It feels entirely new, and it is normal to feel lost at times. The first year of Polytechnic is essential to build your foundation and make new friends. We have identified five ways to help you cope in Polytechnic! 1) Step Out of Your Comfort Zone 2) Be Participative 3) Choose Your Groupmates Wisely 4) Be Consistent 5) Studying Method 1) Step Out of Your Comfort Zone Entering a new school may cause anxiety , especially when you are separated from your friends that you usually hang out with. You may feel shy when you meet new people. What should I do? - Be open-minded and start a conversation with others first! Don't wait for them to approach you. You may not necessarily have to think of a reason to speak to someone; a simple question to enquire about a class topic or work can be a starting point! - Smile more and give off a friendly vibe . You will be seen as more approachable, and people will find it comfortable approaching and speaking to you. 2) Be Participative Having a good GPA is important but having a good portfolio is also essential, especially if you want to enter a University. What should I do? - Sign up for a Co-Curricular-Activity (CCA). In Polytechnic, you may choose more than one CCA. A suggestion would be to sign up for an interest group related to your course of study , as it will reflect well on your portfolio since you will have relevant experiences. - Do not hesitate to take up leadership roles such as class chairperson or even a President/Captain in your CCA. Although you may feel that these roles are distracting, they can be fun at the same time. Moreover, the potential to shape you as a relatable leader is a skillset you shouldn't miss! 3) Choose Your Group-mates Wisely The subject grade in Polytechnic does include group projects. Sometimes, it may have a heavy weightage, and you will want to do well in group projects to pull up your score. Being selective of your groupmates will ensure that you pick responsible groupmates instead of "free riders". What should I do? - Mix around with everyone in your class and talk to them. Find out their personality and people you will want to work with. - If they are your mutual, ask your friends who are close with them about how they are like. - A tip would be working and interacting with different groups of people in the first semester as you are not close to anyone yet. You may then form permanent groups in the second semester when you already know who you enjoy working with. 4) Be Consistent There may be many small quizzes and tests throughout the semester as the subject grade is split into many components. To lessen the stress that you will face, being consistent with your work is vital to ensure that it does not snowball . What should I do? - Sometimes, lectures are being held online, and it is done at your own pace. Following the timetable given to you can help prevent accumulation of work . - Ensure all assignments are completed at least two days before the submission date . In the event of technical issues when you submit your project, you still have time to seek help. - Don't feel shy to consult your lecturers if you need help. Even if they seem unapproachable, ask anyway. Your grades are essential! Otherwise, you may consult your friends. 5) Studying Method Experiment your studying methods during your first two semesters . Identify if using electronic devices such as tablets or printing out notes is effective for you. Different subjects have different studying techniques. What should I do? - If you are unable to get used to using electronic devices to study, printing your lecture and tutorial notes may be a better method for you to study instead. Highlighting may help you when revising. - For subjects that require mathematics, practicing and doing test papers will help you. For certain topics, understanding the mathematical concepts are important to assist you in answering tricky questions. - For subjects that require you to memorise concepts, picking out keywords and phrases to remember can reduce the amount of content you need to learn. Creating a relationship by categorising or grouping by similarity can also help you. Starting right is important and we hope you find our content useful! You may also like Confidence and motivation comes from your self belief, agree? After JC/POLY, what's next? We have suggestions for you! Unsure about which course to go in POLY / ITE? Click here to find out! Already thinking of University Applications? Here's 4 areas to start with! Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

Tradeshow preparation (Machinery Sales) Brought to you by: WE Development Content written by: WE Development Last Updated: 8 June 2021 at 4:21:17 am Say Hello Article Job Process Say Hello Share with someone you care ! Participating as an exhibitor in our industry's reputable tradeshow helps to build our market presence and generate useful leads. Here are a few good practices to host a good tradeshow; 1) Marketing team will usually manage the liaising and acquiring of the booths and getting the designs done. Occasionally, we are required to help give opinions on the layout , especially when we showcase our machines and/or products. Furthermore, other attractions such as vending machines, beer counter, VIP rooms and more. We may also help to think and source for booth attractions and door gifts to boost brand awareness . An area of 12 square meters in a trade show can easily cost up to SGD30,000, and it varies with the number of days and the type of event. 2) When nearing the event dates, we will invite our existing customers and industry leaders to visit our booth. Depending on the company, your management may agree to pay for the visitor's flight and lodging. We will also take this chance to reconnect with close business partners. At the same time, we will showcase our new improvements on our machines' functionalism and designs. 3) Sometimes, we may create a VIP room to host our close partners. New functions and capabilities of our machines shall then be revealed. This will show the customer how important they are and demonstrate our commitment to product improvisation. 4) I will usually pass the collected name cards to my technical engineers after each event to follow up and understand customers' requirements. For some companies, they may give it to their sales engineer to follow up. If there is an interested customer and would like to know more about the pricing, I will make an online or phone call to discuss further . You may also like Create Quotation (Engineering Sales) Business Development (Machinery Sales) Solution Planning and Proposal (Sales) Lead Creation (Machinery Sales) Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

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5 Common Issues with Toxic Leaders and how to resolve them! Brought to you by: WE Development Content written by: Natasha Zaman Last Updated: 9 June 2021 at 2:58:47 am Say Hello Article Tips Say Hello Share with someone you care ! I really cannot stand my boss anymore!! At work, sometimes we have unavoidable issues with superiors we work with. Often, these issues are hard to deal with because it involves confrontation and dealing with hierarchy . However, if you resolve them well can lead to a better workplace experience and show that you can manage expectations well! Here are five common problems and let's start! 1) Unrealistic expectations 2) Taking leave 3) Unfair working conditions 4) Harassments 5) Unreceptive to ideas 1) Unrealistic expectations Your superiors may not always understand your situation . Sometimes they care more about their targets for the company, or perhaps, their bosses set unrealistic expectations on them and are just passing on the stress to you. If you are experiencing this, you should: - Never flatly criticise them. Avoid words such as unrealistic, unreasonable, or impossible. This will only make you seem like someone who is against them rather than on the same team. - Try to understand them. Rephrasing them and asking if it is accurate. This will make you appear empathetic and serve as an excellent start to negotiate. - Explain your situation. Tell them, while you do want to live up to their expectations, you cannot, due to certain reasons. This will serve as good opening to a discussion that benefits both sides. However, your explanations need to be logical. 2) Taking leave You feel guilty asking for leave because you have had bad experiences doing so before; maybe your boss turned down your request. You feel lousy handing over your work to someone, or you do not like being away from work for long. If you are experiencing this, you should: - Prepare in advance as much as possible. Tell your boss as soon as you have vacation plans. Do not leave any urgent work undone. If you do shift work, try to arrange for a replacement. Try not to request it at peak period. - Explain your circumstances. This is important for last-minute situations. Do you have to take care of someone who is ill? Make sure you tell your boss that. - Do not feel guilty. Your personal life and circumstances are important as well. 3) Unfair working conditions This is usually applicable to you if you are a freelancer - your rights are not usually protected by companies you are working for, as compared to full-time employees. If you are experiencing this, you should: - Get in touch with like-minded communities online – find them on Facebook, Twitter or any platform that works. You can find useful tips and knowledge on your rights as a freelancer and the relevant industrial practices. - Stand up for your rights . Once you know what you are entitled to, do not be afraid to negotiate and clarify your expectations before starting on projects. - Do not be afraid to say no. In the end, if companies refuse to treat you fairly, do not be afraid to walk away. Not only will you save yourself from unnecessary stress, but you will also set higher standards for your other fellow freelancers. 4) Harassments This would usually apply to you if you are working in a customer service-related field. You may be experiencing some form of harassment from patients that you are caring for. If you are experiencing this, you should: - Never handle it by yourself. You may be in a state of shock or anger and are not in a good mental state to access to the situation and respond well. - Bring it up to your superiors. Not only can they offer you emotional support, but they also have more capacity to provide you with useful advice. They may even assign you another more equipped colleague to handle that patient. - Give yourself time to process it. How can you better protect yourself next time? What have you learned, and how you should have a proper closure to this event. 5) Unreceptive to ideas You have this fantastic idea, but you present it wrongly. Your superiors dismissed it quickly even though you spent a lot of time working on it. If you are experiencing this, you should: - Make sure that the idea is impressive. Everyone can be a little too proud of their work sometimes. Hence, think and consider thoroughly before submission. - Look out for what your superiors want. Maybe it is a good idea, but they want something different, and you do not understand that. - Change the way you sell your idea. Maybe your superior did not like the way you put across your idea. Put yourself in your superior’s shoes. What aspects of the idea would appeal most to them? - Ensure your superiors understood. When your superior replies you with answers that are not aligned, you may consider giving them scenarios and better understand the situation. You may also like Task Delegation Benefits of EQ and how to develop it? What recruiters looked for in a candidate? With resilience, nothing can bring you down! Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

Skillsets to close a sales Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:43:24 am Say Hello Article Job Process Say Hello Share with someone you care ! The worse technique is to make the customer agree when they don't agree. They are many times when we see a salesperson pushed too far, the prospects dislike it. So, how do all these skillful salesmen close their sales? 1) Great observation Skillful salesman understood what their prospect wants and/or needs by observing their interest with the product. An interested prospect will provide hints and are willing to meet for further discussion. There is no point in pushing further when the prospect isn't ready. 2) Great negotiation Based on the interactions with the prospect, a skillful salesperson will look for ways to fit the prospect's needs . The negotiation will always revolve around i) Price ii) Support iii) Timeline iv) Mixture of the above A few questions to help you are; If the price is too high, is there an alternative? Does the customer really need the features? If not, remove and provide a price cut to close the deal If the competitor provides a better offer, request to look at the quotation and help the prospect ensure the offer is indeed better than ours. 3) Close later If the negotiation outcome isn't fruitful, a skillful salesman knows it is not the right time. They will maintain the relationship and always look for ways to exchange value later on. Also, our interviewee mentioned; "If the prospect is not my customer, their network may be!". As long as we stay focus and resilient, we can do it!". Tips We have found a great website that explains the 20 different closing techniques by Klenty. We certainly learned from them! Click here to start reading! You may also like Lead Generation (Financial Advisor) Initial prospect meeting (Financial Advisor) Aftersales service (Financial Advisor) Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

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What makes a "Perfect Employee" ? Brought to you by: CEO Chronicles Content written by: Venkatraman Sheshashayee Last Updated: 9 June 2021 at 2:56:37 am Say Hello Article Step-By-Step Say Hello Share with someone you care ! Ever wondered what employers are looking for when recruiting/promoting employees? By identifying these four qualities, you will stand out from others and have a higher chance of achieving success. 1) Proactiveness 2) Emotional Intelligence 3) Reliability 4) Resilience 1) Proactiveness To be a proactive employee, you should practice; i ) Self-management/motivation. Think ahead and take initiative with your work. It is important to align your expectations with your employer’s as they may differ. ii) Persistence . When met with failure at work, learn to keep moving forward towards your goal. Learn to not get impacted easily. iii) Having a positive mindset. Look at the bright side of things as you may see more opportunities than problems. Motivate and encourage those around you. If practiced frequently, you should see yourself improving. “Do not wait to strike the iron when it is hot. Make the iron hot by striking it.” United States Senator, Williams Butler Yeats 2) Emotional Intelligence To be an emotionally intelligent employee, you should practice; i) Open-mindedness. Practice listening to colleagues’ perspectives before jumping to one-sided conclusions. Accept constructive criticism without being defensive. ii) Responsiveness. When a problem arises at work, you should (with your best availability) act immediately to solve it. Work issues may escalate and become worse if not dealt with sooner. iii) Flexibility. Plans may change at times, You have to be versatile and adapt to the alternative setting efficiently with your company as your best interest. If practiced frequently, you should see yourself improving. “Emotional Intelligence is not the converse of Intelligence. It is not the triumph of heart over heed- Instead, it is a unique intersection of both.” American actor and producer, David Stephen Caruso 3) Reliability To be a reliable employee, you should practice; i) Being dependable. Keep to commitments, meet deadlines, follow company policies strictly and arrive punctually to meetings and appointments. ii) Consistency. Do the things listed in point 1 on a constant basis, putting in effort to always deliver and meet the expectations set by your employer. If practiced frequently, you should see yourself improving. “Reliability is the pre-condition for trust.” Germany’s senior politician, Wolfgang Schäuble 4) Resilience To be a resilient employee, you should practice; i ) Adaptability. When dealt with problems at work, you should be able to withstand stress and adjust to the new conditions quickly and effectively. ii) Agility. Similarly when dealt with problems, you should be able to solve the problem with speed If practiced frequently, you should see yourself improving. “My room collapsed in a storm. Now I see the moon when I look up at night.” Retrieved from CEO Chronicles #20 Testimonials Mr Shesh is an extremely talented leader and a man of depth. I have worked with him since 2007 and have watched him head several well-known companies in the OSV sector in which he presided over well-planned growth and successful turning-around. He is a man of vision with the determination and capability to form/galvanise a capable team to deliver the vision. Besides being a businessman, he is also an accomplished engineer (fellow of SNAMES) and also an author of short stories on everyday life. Yujin chia, Vice President, Jurong Port Shesh moved into the ceo’s role (in Miclyn Express Offshore) during the worst offshore oil & gas market downturn in history and was instrumental in guiding the Group through this business cycle with a very clear strategy on cost reduction whilst at the same time improving operational excellence and generally making the business capability more robust. I believe the key to his success was Shesh’s ability to obtain buy-in from all employees within the company and to be very dogged about company and personal goal setting and unwavering in his support for all employees to achieve these goals. In addition to ensuring the resilience of the company during the industry downturn, Shesh continued to keep senior management focused on redefining our core business segments in order that fleet renewal related capital investments or divestures and potential M&A transactions would be more strategic and better place us for exponential growth for a future industry upward cycle. I feel that Shesh would have a positive impact on any organisation (including goal setting) within a short amount of time based on what I have experienced working with him at MEO and his legacy that continues. Brad Morphew, Business Head, Eastern Hemisphere, Miclyn Express Offshore I found Mr. Venkatraman Sheshashayee on LinkedIn. It was amazing to see his profile, and I connected with him immediately. This happened 4 months after I changed my previous job. Earlier I worked for 15 years with Siemens Healthineers, Bangalore. Since the time I changed the job last year (2019), there were some issues at my work place and I needed guidance. It was my privilege connecting with Mr. Shesh. I sent a simple message asking for help explaining my situation at a high level. To my surprise, he shared his contact number immediately and I got an opportunity to interact with an exceptional advisor. The discussion went for 40 minutes in the first call itself. Here are the amazing qualities of Mr. Shesh I noticed: - Active Listening - Patience - Understanding the situation and my feelings by asking more and more questions - Giving fantastic suggestions to come out of the situation - Follow up [This is extraordinary... I never thought I would get a call from him asking if I needed more help. I guess I got a call from him again after a month.] I can never forget the way he ended the call saying "Please execute all this with dedication". I followed his suggestions exactly the way he guided me and I can confidently say that I have crossed all the challenges in my work life with his guidance. Sometimes I still feel surprised how LinkedIn helped me by showing Mr. Shesh's profile at the right time. While writing this, I have become inarticulate to express my gratitude to Mr. Shesh for all his guidance and support [to just a Linked-In Contact]. Thank you so much, Mr. Shesh for all your support! lakshmi vasantha, Technical Product Manager, Symplr Consult Shesh today by clicking here! You may also like Motivate customers to follow instruction How do I get a promotion? Here are 6 ways! The different types of bosses you should know! Qualities that employer wants from an employee Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. 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From N(A) to Express, click here to find out more! Brought to you by: INTplus10 Content written by: INTplus10 Last Updated: 9 June 2021 at 2:54:50 am Say Hello Video Tips Say Hello Share with someone you care ! Lateral Transfer is the process of moving from one academic stream to another in the Singapore education system. In this episode, Jodice shares her experience moving from the Normal Academic stream to the Express stream when she was in Secondary 3. ABOUT US INTplus10 is a Student’s Guide to Life, providing guides and resources for students all around the world. From study tips to learning how to look and feel good in the uniform they’re wearing, we cover a wide range of topics to help students get through this difficult phase of their lives. For enquiry, you can message INTplus10 by clicking here ! You may also like Part 1/3 - How to prepare your EAE portfolio 2020 Tips from an EX-MOE Educator and distinction students to study O level! POLY advice from a graduated poly senior! Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

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Sales Machinery Manager job introduction We are hired because we specialised in certain engineering practices and/or have experience crafting sales strategies to lead the team ahead. Our performance depends on our ability to meet KPI or sales target. Therefore, we must ensure our customers are aware of our products, understand our products and see the value in buying . This also includes convincing our team that our products are capable of performing in the industry. You will need to have a related Diploma or Degree in Business or Engineering to hold this position. You will also need to show that you have a fair amount of related experience being in a management role. If you do not have a related degree but held a position in related roles, you may also apply. skillsets useful for you Task Delegation Managing co-managers' expectations Teamwork as a manager Read basic electrical engineering drawings Read basic mechanical drawings good practices you should know General Admin (Machinery Sales) Traveling Overseas (Machinery Sales) Tradeshow preparation (Machinery Sales) Business Development (Machinery Sales) Lead Creation (Machinery Sales) pro tips premium content coming up soon, stay tuned! related events Swissbau Basel Exhibition Canton Fair Africa Food Manufacturing China LNG & Gas International ITMA Textile & Technology Exhibition Africa Food Manufacturing search related job Get a Sales Manager job today! start my dream job! Get a Sales Manager job today! start my dream job! Get a Sales Manager job today! start my dream job! you may also like Financial Advisor Head of Operations Digitisation Project Manager disclaimer As much as we did our best to present you with the most accurate description of this job, there lies a possibility of variation with the actual one we might not capture. Hence, this page will be updated whenever a new insight is visible to us. If you wish to contribute, kindly contact us by clicking here !

Part 3/3 - EAE's E-interview questions, E-portfolio Brought to you by: INTplus10 Content written by: INTplus10 Last Updated: 31 May 2021 at 4:36:32 am Say Hello Video Tips Say Hello Share with someone you care ! In this video, INTplus10's Mr Derick will be sharing about how to handle E-interview questions. This includes - planning the flow of your presentation, - requesting to show your work, your keen interest in joining the course and more! ABOUT US INTplus10 is a Student’s Guide to Life, providing guides and resources for students all around the world. From study tips to learning how to look and feel good in the uniform they’re wearing, we cover a wide range of topics to help students get through this difficult phase of their lives. For enquiry, you can message INTplus10 by clicking here ! You may also like Part 1/3 - How to prepare your EAE portfolio 2020 Part 2/3 - Preparing for EAE interview / portfolio Unsatisfied with your school results? Here's 4 tips to help you! Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

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The principles to keep your family together Brought to you by: Rebound with Resilience Content written by: Rebound with Resilience Last Updated: 2 May 2021 at 2:35:15 pm Say Hello Video Resilience Say Hello Share with someone you care ! It is not easy to raise a family in Singapore. Dr Chee share a principle that keeps his family together throughout the years. It is applicable in any relational context. If you like to connect with Dr Chee, you can click here . For more of Rebound with Resilience, click below; Instagram PODCAST Website Kevin Wee (Founder) Instagram You may also like Her resilience journey in Fundraising for pet shelters Tin Pei Ling on GE2011 emotional struggles & overcoming them How she manages so many multiple commitments? Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

Part 1/3 - How to prepare your EAE portfolio 2020 Brought to you by: INTplus10 Content written by: INTplus10 Last Updated: 31 May 2021 at 4:36:32 am Say Hello Video Tips Say Hello Share with someone you care ! In this video, INTplus10's Mr Derick will be sharing about the - Definition of EAE - Requirement of EAE - Prepare your interview relevant to the course you are applying. ABOUT US INTplus10 is a Student’s Guide to Life, providing guides and resources for students all around the world. From study tips to learning how to look and feel good in the uniform they’re wearing, we cover a wide range of topics to help students get through this difficult phase of their lives. For enquiry, you can message INTplus10 by clicking here ! You may also like Part 2/3 - Preparing for EAE interview / portfolio Part 3/3 - EAE's E-interview questions, E-portfolio The conversation on how they get GPA 3.9 Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

O level revision planner! It's free and with a video guide! Brought to you by: INTplus10 Content written by: INTplus10 Last Updated: 31 May 2021 at 4:36:32 am Say Hello Video Step-By-Step Say Hello Share with someone you care ! Start learning how to plan is important! INTplus10 has created a revision planner to help you manage your study more effectively! Moreover, Mr Derick is providing you with a step by step process to use it! Who should view: Secondary school students or parents who are interested to know how to manage revision in O levels. Learning outcome: Able to use the revision planner fluently and effectively ABOUT US INTplus10 is a Student’s Guide to Life, providing guides and resources for students all around the world. From study tips to learning how to look and feel good in the uniform they’re wearing, we cover a wide range of topics to help students get through this difficult phase of their lives. For enquiry, you can message INTplus10 by clicking here ! You may also like Should you go to Sec 5 to take the O Level examination? Tips from an EX-MOE Educator and distinction students to study O level! POLY advice from a graduated poly senior! Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

Enforcing process standardisation Brought to you by: WE Development Content written by: WE Development Last Updated: 9 June 2021 at 2:53:08 am Say Hello Article Job Process Say Hello Share with someone you care ! The professionalism of our company greatly depends on how each of us perform in a standardised manner. Process standardisation does not only impact the image of our company but also to bring clarity to people who are close to it. This greatly avoid conflicts and confusions due to miscommunication. 1) Different country have different culture and different working pattern. Some challenges when implementing processes are; - Employee refuses to adopt new way that could improve work efficiency due to habits and belief locally - Understand what makes an employee resist change and provide certainty with trust to guide them to new processes - Getting a great leader overseas to lead the team is important as this keeps the morale and work attitude up - Remove employees if they refuse to work as a team before they start badmouthing and creating a toxic culture internally 2) Ensure proper processes in reporting and executing are implemented to; - Avoid other department heads to use my team for their departmental work. This ensures my team is not misuse for work that does not contribute to their performances. Also, to prevent them from suffering overloading of work - Ensure all employees have their work well documented and reported to allow managers have clarity in the projects they are handling - Avoid times when two or more managers provide different instructions to an employee that confuses them - Provide certainty for employees to make decisions rather than making guesses - NEVER compromise safety 3) Ensure proper training is provided when necessary - although training can be costly, it is very important when the process is the heart of the operations. The negligence of such may lead to process variations with different people having many ways to get a job done - keep retraining in mind when there is a system or operational change - always ensure training is delivered in a standardised manner to prevent variations during execution You may also like Training and Developing Talents Teamwork as a manager Process Enhancement Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

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Unsure how to resolve issues in your business? Read this! Brought to you by: WE Development Content written by: JP Tan Last Updated: 9 June 2021 at 2:58:39 am Say Hello Article Step-by-Step Say Hello Share with someone you care ! Something is wrong with my business, but I am not sure where it has gone wrong!! Often, we cannot quickly identify where we have an issue in our business. Demand & Supply Improvised (DSI) was developed by WE Development based on the concept of demand and supply . Based on experiences, we extended and improvised it with more logical steps in a business cycle. This creates a foundation for us to identify a problem from a holistic perspective quickly. Here are the seven steps from this model. 1) Idea 2) Design 3) Demand 4) Resource 5) Supply 6) Transaction 7) Retention 1) Idea - Are you having trouble creating ideas to improve your business processes such as sales, resource management, and more? - Are your products and services the same as any other similar businesses, and your market share is dropping? - Have your internal and external customers mentioned that your products and services can be further improved? - Have your heard people asking you to create or bring in new products and services because that will help you grow your business? If you face similar questions before, this means you need to have a process in place to help you collect ideas for positive change . What should I do? First, identify where to acquire idea contributors; - Idea contributors are people who are closest to the processes that you care about - These people are usually your staffs, people in your network, new network fostered by meeting new people Second, be approachable; - Show that you are approachable by speaking openly with “people on the ground” and caring for their well-being as and when you see them. In other words, be a people leader . - Ensure your managements do the same and are aligned with this Third, be receptive; - Listen to ideas being proposed. Do not cut off ideas before you finish understanding the concept. - Explain logically and rationally if ideas are implementable or not - Ensure your managements do the same and are aligned with this. Look out for resistance when conducting this new implementation, as your staff may interpret your sudden change as “checking on them”. Also, do note this will take time for them to open up to you . It is your diligence to manage this process well . 2) Design - Do you have issues or improvements to be integrated into the design of your products, services, and processes? - Do you have resources and an environment to allow your staff to explore and design new processes, products, and services? - Do you have a system in place to facilitate and check if a proposed design is worth developing and how to assist development? - Are you encouraging to support your staff in achieving their design? The first thing in your mind may be resistance as you see this as a cost to “design” and may not necessarily be rewarding. However, you should see this as reutilizing your staff’s “excess time” to; - Improve your business - Motivate your staff - Grow the ability of your staff - Make your staff feel meaningful working with you - Foster relationship building between staffs when they might work together What should I do? First, allocate a fund to allow the exploration of ideas to create or improve designs. This money will be used for - Purchase for prototyping and testing of ideas - Purchase safety equipment to facilitate safe execution and processes - This fund can be small when trying out if business owners feel uncomfortable Second, communicate that staffs are supported to work on their design - Show by actually allowing staffs to try out their new ideas with the funds allocated - Provide necessary support such as working on a solution with them because they might not be an experience - Ensure other management are aligned with this implementation Third, refine this implementation because different companies have a different culture. As a management, we should observe and make improvement to allow proper execution that; - Staffs see the willingness of the management to make change - Staffs appreciate their management really supports them - Staffs see the importance of being part of the business and making improvement - Improve your company’s products and services to close market gaps It is advisable to have your management to oversee this change . You may start by having one or two small viable projects for testing out . Patience and support are necessary because some staffs are inexperienced. Yet, if they have the right attitude and idea, they will make things work. 3) Demand - Not sure if your products, services, and processes are meeting the demand of the market? - Not sure if your new design is meeting the demand of the market? - Not sure if the demand has changed? - Not hearing any new demands from the market? A gap between your products and services versus market demand means disconnection with your customer. Even if existing customers are using your products and services, any competitors who are closest to their demand needs can easily replace you immediately. Also, your new design of products, services, ventures, and processes in the implementation must be closest to your demand as well. What should I do? First, be closer to the demand - If you have not heard any demands, this means you may not be close enough to the actual market - This explains why big companies would position their sales office regionally so they are closer to the market - Ensure people and processes closest to the demand are receptive and open Second, listen and prioritise demand . - Once you are in a position where streams of demand enter to improve your products, services, and processes, it is vital to prioritise which are logical and rational to the direction of your business - This direction should always be related to your available resources , such as people, know-how, money, processes, materials. - It is important to strategically communicate this direction to your demand and your staffs to show trust and transparency Third, make shift changes; - Changes are usually an add-on to existing products, services, and processes and thereby improving your state of business - If you still believe in your new implementation, continue to gather enough demand so you can “pivot” appropriately 4) Resource - Are you scarce with resources to create supplies that meets demand? - Are you spending too many resources to create supplies that meets demand? - Are you unaware of resources that can help you save cost? - Unsure if a resource is suitable for your products, services, and processes? Once you have a viable system to meet your demand's needs, managing resources is essential to create supplies that are cost effective and with good quality! A high cost, low-profit business is tough to sustain for the long run when uncertainties and market changes hit. Resources can be human, machines, software, know-how, materials, processes, money. What should I do? First, be open and critical when selecting resources to integrate or remove - As long as a resource can help you do the job effectively , it is an excellent resource to consider - Be critical if the resource is a problem - Start by knowing more people and be curious where potential resources could be obtained Second, validate effectiveness and choice of acquiring, replacing, or removing resources - Is the resource safe to use, easy to use, and more well-received by the demand? - Is the resource cost-effective while meeting the quality of your requirement? - Is the resource effective in accomplishing processes faster than before? Third, include resources in the creation of supplies or remove resources that are not value-driven - Depending on the criticality of this resource, you may want to integrate or remove these resources quickly. Otherwise, observe its performance and make adjustments accordingly - Create or alter processes to integrate this new resource into your products and services or remove them. This means providing new information, training new people, adjusting processes, providing spaces to store the resources - Communicate the reason for the integration of such resources to internal and external customers to show credibility and transparency. However, strategic and confidential information should be considered. 5) Supply - Do you have supplies whenever your customer needs ? - Do you have inventory that you do not need ? - Do you have quality issues with your supplies ? Underproduce or overproduce supply is always the problem for businesses operating with actual products such as machines, equipment and other hardware. This becomes harder if you are operating in food businesses where they are perishable within a few days. It is important to predict and get adequate supplies to meet demand . What should I do? First, have a prediction model; - If you are new, speak to people who have experienced or are closest to the processes of your business - Have a few minimum viable types of products, services, and processes that are easy to predict demand in the market and focus on managing them well - Always understand the maximum and minimum supply you should have during each time of the year, such as people, resources, and event location to carry out sales Second, have contingency plans; - If mismanagement occurs leading to undersupply , have a plan that in place to quickly scale up , for example, sharing your business with competitor strategically - If mismanagement occurs leading to oversupply , have a plan to repurpose these supply so you can achieve the least losses Third, refinement; - It is important to identify and communicate past mistakes to all staffs to prevent the same thing from happening again - Encourage people to provide ideas and designs, which we have discussed earlier to refine these processes as a strategy for continuous improvement 6) Transaction - Is your speed of transaction fast, and you are unable to keep up? - Do you have a very low transaction or sales ? - Do you have problems with your transaction processes such as payment, delivering training, transportations, and setting up new products and services for your customers? - Does your customers feel a sense of satisfaction after their transaction? - Transaction experience is very important to your customer’s impression of your business . If you manage them well, they will come back to you again! What should I do? First, understand your problem specifically and resolve on hand issues quickly . - During and after the transaction , there will be many different kinds of issues with both happy and unhappy customers - It is important to prioritise and identify the root problem - Quickly appease your customers to make your customers feel care for Second, acknowledge that the problem exist - Speak to the people who are closest to the problem or processes related to the problem and validate these findings - Communicate and ask for cooperation from internal and external customers that a specific problem exist and ask for time so your business can adjust and resolve any related problems quickly Third, make swift changes effectively - Find the correct people, information, and process (PIP) to speed up the delivery of the solution - If you do not have a solution, create a temporary solution as a stepping stone while you keep looking - Communicate to internal and external customers that there is a solution implemented ; if not, alternative solutions are available . This allows them to see your commitment to positive change . 7) Retention - Is your business model positioned to attract only new customers, returning customers, or both? - Is your customer retention model not working ? - Do you even have a customer retention model in place ? - As much as businesses want to retain their customers, they have limited resources and often focused on only key customer retention . When a customer moves away from you and to your competitors, they bring away. - their trust - knowledge about your business - market demands that you need for pivoting - Once they move to your competitors, it will be tougher to convince them back to your business. Unless, your competitor has a poor retention model. What should I do? First, have a customer retention model - Different businesses have different retention model. So, speak to people who are experienced and closest to your customers, find out information useful to help you craft a process to retain your customers - If your customer has a negative experience with you, quickly resolve them and ensure proper support is provided to your staffs to do so. This can be in terms of policies, processes, and people to backup. - Be open to feedbacks and prioritise those that are being often raised because these are red flags you need to address immediately . Second, communicate and execute this retention model - Communicate this retention model to your staffs. This shows that you care for the well-being of your customers and that your staffs are well supported in implementing this model. - Communicate that you have executed the retention model and encourage your staffs to do so Third, continue to listen, revise and refine - Position you and your business to be approachable and receptive to feedback - Position your management as being open to improvement instead of pinpointing who has offended the customer - Always be open to new ideas, encourage your staffs to innovate new initiatives that your customers are interested in, and always provide necessary support and guidance to execute the retention model effectively Gentle Note If you wish to know more about how this model can help you, book a consultation with us here today! You may also like 7 types of consumer mindset How Nestle develop the InGenius program for business growth? The 6Ps of Holistic and Effective Business Growth Disclaimer We did our best to provide you with thought-through content. However, there lies a possibility of variation we might not capture. It is your responsibility to consider before taking our advice for action. As a continuous improvement, this page will be updated whenever a new insight is visible to us. ​ If you wish to contribute, kindly contact us by clicking here ! ​ ​

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